فرح أسعد, HR Operations Manager

فرح أسعد

HR Operations Manager

Migrate

البلد
الأردن
التعليم
بكالوريوس, Public Administration
الخبرات
7 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 8 أشهر

HR Operations Manager في Migrate
  • الأردن - عمان
  • مارس 2021 إلى فبراير 2023

Responsible of directing, administrating, and controlling the day-to-day
operations and activities of Middle office operations department including
Human resources, corporate affairs and administration services by providing
leadership, support, and guidance to MO team. Ensuring compliance with company and regulatory guidelines and procedures to provide high quality service and outstanding client servicing. Keeping track any issues arising from all existing clients, develop effective communication platforms for clients and staff, develop and oversee the implementation of client servicing routine and flows, develop surveys and capture client information as well as keeping a live communication between them and the Admin Execution team to
ensure alignment and successful deal execution.

Senior Human Resources Generalist في Global Exchange Jordan
  • الأردن - عمان
  • أكتوبر 2017 إلى يوليو 2019

1.- Implementation of human resources policies.
2.- Reports on human resources.
3.- Personnel recruitment.
4.- Arrangent and control of the payroll and novelties.
5.- Feed and maintain the information in globalnet.
6.- Personnel integration.
7.- Initial training of customer services representatives.
8.- Staff management.
9.- Communication plans.
10.- Work team professional development.
11.- Work environment.
12.- Service quality and customer service.

Human Resources Officer في Norwegian Refugee Council
  • الأردن - عمان
  • أبريل 2016 إلى أكتوبر 2017

• Support with recruitment's, long-listing for hiring managers; scheduling for testing and interviews
• Support with providing feedback to the candidates and conducting reference checks
• Support with the induction and exit procedures
• Support with the HR reporting
• Perform any other related task by the HR Manager, HR Coordinator or Technical HR Officer
• Working closely and supporting the Technical HR Officer and HR Coordinator / Recruitment
• Working closely with Technical HR Officers in the field and Amman
• Working closely with Managers in the field and departments in Amman

HR Officer & Admin Assistant في RetailGreen, Inc.
  • الأردن - عمان
  • يونيو 2015 إلى أبريل 2016

General HR Duties, doing all HR related tasks:

1. Personnel
2. Employees relations
3. Training and Development
4. Compliance &Legalities
5. Recruitment and selection

Administrative Tasks:

1. Financials/ Procurement
2. Documentation
3. Travel arrangements
4. General Office management tasks

HR & Admin Assistant في Grant Thornton - Business Risk Services
  • الأردن - عمان
  • ديسمبر 2013 إلى مايو 2015

 Builds applicant sources by researching and contacting Universities, employment agencies, recruiters, media, and internet sites
 Filter resumes that matches the Firm’s requirements and send to management to select potential candidates for interviews
 Call the selected potential candidates that have been selected to arranges interviews with management
 Create a database for all resumes and the results of each one.
 Call the candidates that have been selected to fill the position to present the firm’s offer, and send rejection emails to the candidates that have not been selected.
 Follow up on new recruits plan
 Travel arrangements (including visas) for the consultants team during assignments
 Follow up per diems with Jeddah office and keep records
 Prepare the daily and weekly attendance Report
 Prepare Vacations & Leaves of Staff
 Maintain office supplies of stationery and equipment
 Social Security:
- Adding Members
- Deleting Members
- Payments
 Health Insurance:
- Adding Members
- Deleting Members
- Payments
 Petty cash
 Company Official Documents Renewal
 Handling time sheets
 Correspondences
 Keep Copies of Proposals & Contracts

الخلفية التعليمية

بكالوريوس, Public Administration
  • في Mutah University
  • يناير 2013

Specialties & Skills

Recruitment
Office Administration
Leaves Of Absence
Hotel Reservations
Hotel Contract Negotiation
research
Multi Task
Fast Typing

اللغات

الانجليزية
متمرّس