فرح ماجد, Clinic assistant

فرح ماجد

Clinic assistant

American University of Beirut Medical centre (AUBmc)

البلد
لبنان - بيروت
التعليم
الثانوية العامة أو ما يعادلها, Baccalaureate degree - Sociology-economy
الخبرات
15 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 2 أشهر

Clinic assistant في American University of Beirut Medical centre (AUBmc)
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ يونيو 2012

-clinic assistant, Carry out receptionist duties at assigned clinic. Schedule appointments, receive patients and ensure delivery of complete medical records to attending physicians. Handle high volume of patients and attendings. Performing clinic and administrative duties under the supervision and direction of physicians (maintaining medical records, billing and coding for insurance purposes, schedule appointments, handling collections and credit and mailing monthly and greeting and logging in patients.)

-call center representative, serving patients by determining requirements; answering inquiries by clarifying desired information and explaining new features; selling additional services by recognizing opportunities to up-sell accounts, answering phone calls and taking messages.

-billing clerk, trained in billing, medical codes, creating paper records, preparing insurance forms, retrieve patient records and review patient information for preexisting conditions.

Human Resources Department في career job vision
  • لبنان - بيروت
  • فبراير 2010 إلى مايو 2012

-developing, advising and implementing policies related to the effective use of personnel and ensuring that training and development opportunities are available to employees. (Recruiting and interviewing doctors and engineers, negotiating with external medical center and companies providing adequate opportunities for candidates)

Administrative assistant & Interviewer في Research & Consultancy
  • لبنان - بيروت
  • فبراير 2009 إلى نوفمبر 2009

Part of the customer satisfaction survey, asking questions in accordance with instructions to obtain various specified information, compile record and code results and data from interview or survey using specified form and program

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Baccalaureate degree - Sociology-economy
  • في saint joseph de l'apparition
  • يونيو 2008

a degree awarded by the lebanese colleges to a person who has completed undergraduate studies.

بكالوريوس, advertising
  • في Lebanese International University

under-graduate it's a form of marketing communication used to encourage, persuade, or manipulate an audience (viewers, readers or listeners; sometimes a specific group) to take or continue to take some action. Most commonly, the desired result is to drive consumer behavior with respect to a commercial offering

Specialties & Skills

Photography
Secretarial
Patient Satisfaction
Scheduling
Customer Service
customer service
scheduling system
photography

اللغات

العربية
متمرّس
الفرنسية
متوسط
الانجليزية
متمرّس

العضويات

Creatives
  • animation for kids/ birthdays and events
  • January 2010
loompaland
  • A Fun & Educational Character Building Summer Camp for youngsters 4 to 12 years old
  • May 2013

التدريب و الشهادات

Professional Diploma in LEADERSHIP & MANAGEMENT (الشهادة)
تاريخ الدورة:
March 2018
customer service - a client focus approach (تدريب)
معهد التدريب:
american university of beirut
core values (تدريب)
معهد التدريب:
american university of beirut
customer service (تدريب)
معهد التدريب:
american university of beirut
customer service (تدريب)
معهد التدريب:
american university of beirut

الهوايات

  • photography
    skills developed through several courses and trainings.
  • Volunteer activities and social work
    camping and outdoor actions , offered volunteer work and help for several NGO such as Human rights association, women rights association “KAFA” and “NASAWIYAH” , Brave heart fund, Children Cancer Centre, Anta Akhi …