Marketing Supervisor
THE Group
Total years of experience :14 years, 4 Months
- Part of preparing and implementing marketing strategies and objectives
- Develop and implement the yearly marketing action plan
-Direct communication with the advertising agencies and in-house creative team for
handling any advertising/ promotional campaigns and corporate branding.
-Supervises PR (Public Relations) Events and branches opening for the assigned brands
and prepares all needed elements for any activity/new opening for stores.
-Prepares highlighted products provided by the purchasing department while coordinating
with the social media team and customer service on promoting the activity.
-Supervises sponsorship events; through ensuring that all employees, entertainments and
branding are in location and on time.
Media Buying for Company Online Campaigns.
•Planning for company ATL and BTL events, activations and marketing campaigns.
•Working closely with the PR team.
•Putting the strategy of communication with the PR agency including offline marketing campaigns.
•Planning with products department on marketing launching events.
•Implement the company’s online and offline marketing strategy.
•Creating and maintaining online campaigns to increase brand awareness
•Managing the team’s daily activities.
•Supporting the marketing and sales departments to meet their online and offline goals and targets.
•Coordinating and creating offline events and activities to support our online presence
•Maintaining the relation with company’s clients through solving their problems and complains
•Creating online content calendar and support it with visual plan, insuring to meet the company branding guide lines
•Create reports and analytical statistics for company online activities
Using technical techniques to provide the best service to the customers.
•Troubleshooting to solve customer technical problems.
•Escalate customer’s needs and requirements to the related departments to give the help needed.
Switch and Intelligent Network"
•Solve CIP’s “Customer Individual Problems “.
•Used UNIX system for troubleshooting and as a tracking system.
•Helped creating new tariffs and applying them to the system
.
SPECIAL PROJECTS:
•Created a GSM Jammer Device.
Managing Customer Needs.
•Selling targeted products to the customers.
•Find the suitable way and the courtesy to deal with the customers.
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