Farah Alzghoul, People and Culture Associate

Farah Alzghoul

People and Culture Associate

Japan Tobacco International JTI

Location
Jordan - Amman
Education
Bachelor's degree,
Experience
9 years, 1 Months

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Work Experience

Total years of experience :9 years, 1 Months

People and Culture Associate at Japan Tobacco International JTI
  • Jordan - Amman
  • My current job since February 2022

When i was ready to choose a career I'll love, in a company I'll love, i'd always choose JTI

Customer Service Representative at Amazon
  • Jordan - Amman
  • October 2020 to January 2021

Worst experience EVER! Amazon in Arab region is not what you think, its the worst company to work at.

Customer Service Representative at Nova Call Center
  • Jordan
  • November 2018 to August 2019
Officer at Al-Hayat Center - RASED
  • February 2017 to February 2018

Assisted in the development and/or finalization of the project Work
Plan and kept it up to date with project activities and timeframes as
relevant.
• Assisted in the revision of projects’ log frame matrix, particularly in
the areas of performance indicators and their measurement.

Entrepreneur
  • November 2015 to December 2017

DubLi network
• Built and maintained client’s relationships.
• Identified new business opportunities.
• Inspired people.

Receptionist at Aljazeera Hospital & Specialized Kidney Center
  • January 2015 to December 2015

Served patients by greeting and helping them, scheduling
appointments, and maintaining records and accounts.
• Welcomed patients and visitors in person and put them at ease and
answered or referred their inquiries.
• Optimized patients’ satisfaction, provider time, and treatment room
utilization by scheduling appointments in person or by telephone, and
entering new and updated patients.
• Maintained electronic records and logs, running reports, filing
paperwork, and operating office equipment.

HUMAN RESOURCE ASSISTANT
  • January 2013 to June 2014

Arab City for Comprehensive Care
• Oriented new hires and coordinated their onboarding procedures.
• Issued payroll information via collecting time and attendance
records.
• Submit employees’ data reports through assembling, preparing,
and analyzing data.
• Maintained employees’ information by entering and updating
employment and status-change data.
• Provided secretarial support by entering, formatting, and printing
information.
• Answered phone calls, relayed messages, and maintained
equipment and supplies, and organized work.

Customer Service Representative at TVtime Aljazeera Spor
  • January 2012 to December 2012

Education

Bachelor's degree,
  • at RECORDS MANAGEMENT
  • January 2013
Diploma, Administration And Management
  • at University Of Jordan
  • December 2012

Specialties & Skills

Records
Data Entry
Management
Medical Records
Records Management
FILE MANAGEMENT
FRAMING
OFFICE EQUIPMENT
SCHEDULING
TELEPHONE SKILLS
CUSTOMER RELATIONS
NETWORKING
BILLING
CLERICAL

Languages

Arabic
Expert
English
Expert

Hobbies

  • Reading