Faraz Manzoor, Head of IT

Faraz Manzoor

Head of IT

Dar engineering ( Alfanar group )

Location
Saudi Arabia
Education
Bachelor's degree, Computer Systems Engineering
Experience
19 years, 10 Months

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Work Experience

Total years of experience :19 years, 10 Months

Head of IT at Dar engineering ( Alfanar group )
  • Saudi Arabia - Riyadh
  • My current job since March 2022

Core Responsibilities
• Managing IT Infrastructure for all sites and locations.
• Manage Global IT Teams to control offshore IT Projects and Infrastructure.
• Project Lead for Digital Transformation Projects for the division.
• Ensure and maintain Cybersecurity standards
• Managing Project for Meraki system deployment.
• Responsible for Managing business applications and licenses control.
• Develop the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage Third Party IT contactors, hardware and software vendors.
• Managing the development of detailed project Budgets and estimates.
• IT Infrastructure deployment for Head office and global sites.
• Responsible to prepare, manage, and track the IT departments annual budget.
• Responsible for planning, managing and deployment all IT Projects Globally including KSA, UK, India, Pakistan, Portugal and Egypt.

Sr. IT Infrastructure Program Manager at Katerra KSA
  • Saudi Arabia - Riyadh
  • December 2019 to March 2022

Core Responsibilities
• IT Infrastructure deployment for all company sites including Head office and factory sites KSA.
• Responsible to prepare, manage, and track the IT departments annual budget
• Responsible for planning, managing and deployment all IT Projects KSA& Dubai office.
• Coordinated with Global IT Infrastructure Teams in USA, KSA, Dubai and India to deploy large scale projects.
• Manage Third Party contactors, hardware and software vendors.
• Developed design and deployment strategies for IT Infrastructure and Applications.
• Manage course Corrections by initiating activities if gaps in the program are identified or issues arise.
• Responsible and accountable for development of detailed project Budgets and estimates.
• Coordinate with vendors and internal stakeholders for project execution.
• Ensure that all projects are delivered on-time, within scope and within budget
• Manage changes to the project scope, project schedule and project costs using appropriate Change Management Process.

IT Project Manager at Ministry of Islamic Affairs (Outsourced)
  • Saudi Arabia - Riyadh
  • December 2018 to December 2019

Core Responsibilities
• Manage all IT Projects in the IT PMO department.
• Implement ITIL Core Processes for the Ministry.
• SD-WAN implementation for all Ministry locations.
• Managed the implementation of Ministry Call Center with Avaya Call Center Solution.

IT Project Manager at Al-Jeri Transportation Co.
  • Saudi Arabia - Riyadh
  • April 2009 to December 2018

Core Responsibilities
• Datacenter deployment (Infrastructure, raised floor, Fiber, CISCO switches, CISCO VoIP, SAN storage, UPS, Generator, FM200)
• Responsible for IT Operations, Applications & responsible for Datacenter Projects, upgrade and Business Continuity.
• Managing Oracle Project for EBS R12 suite with FIN, HR, SCM and EAM.
• Managed OFFICE 365 migration with Exchange 2013 hybrid environment Azure AD Connect.
• Implemented VMWare with VCenter and migrated servers to Virtualized environment.
• Managed the project of Palo Alto firewall to secure the network with policy-based routing.
• Implemented CISCO 3504 Wireless controller with CISCO Aironet 1830 Mobility Express.
• Implemented the WAN (IP-VPN) Network connectivity for 22 branches through single ISP with secure connectivity with Firewall.
• Implemented Backup power System with UPS System - 10 KVA and Diesel Generator - 40 KW.
• Managed the migration project of Domain Controller and Exchange Server.
• Implemented EMC Networker & EMC Data Domain Storage for regular backups and developed Backup Policy.
• Managing LAN project for 21 sites with implementation of CISCO 2960 and 3560 switches.
• Call center project implementation using Avaya and Third party Call center application.
• Managed Datacenter& Infrastructure Design, and implemented procedures for monitoring, maintenance and administration.
• Managed IT budgets and implemented improvements to IT infrastructure.
• Implemented an IT strategy to monitor new business requirements and implement technologies and systems in order to support the company vision and expected growth.

IT Project Manager at FAS Holding Company (Al-Hokair Retail)
  • Saudi Arabia - Riyadh
  • May 2008 to March 2009

Core Responsibilities
• Managing Datacenter consolidation Project of 7 Business Units in coordination with Nortel. This required various calculations based on bandwidth capacity, Power calculations, Redundancy Planning, information gathering and taking handover.
• Manage Data Center Facilities, Including UPS, FM200, HVAC, CCTV and Access Control.
• Centralizing POS Machines deployment throughout Retail environment and recommending the best suited Model for each.
• Managing Project for the consolidated Datacenter based on Tier - 2 level datacenter specifications., Major business centers and Malls.
• Deploying & Setup of Windows 2003 and 2008 Servers, MS PM 2003 Server, SharePoint 2003 On Dell 2950 Rack Servers.
• Managing Project for Centralized Domain, Exchange, Security, Help Desk and Field Support for all businesses of Holding Company (scope included all the shops, Malls and Business Centers).
• Establishing Services Department to deploy SLAs for each business arm with specific technical requirements. Developed SLA for each business depending on the requirements.

IT Manager at Riyadh Medicine Company (Al-Hokair Group)
  • Saudi Arabia - Riyadh
  • May 2007 to May 2008

Joined as Head of IT to Coordinate the Application / Technical implementation Projects Job Responsibilities
• Implemented the project of setting up a new datacenter in HQ.
• Successfully deployed MS Great Plains and MS Retail Management Solution for 5 pharmacies.
• Clinical Information Management System implementation with EMR for patients.
• Designed and implemented connectivity of Pharmacies and Clinics with the Head Quarter using IP/VPN.
• Setup system for monitoring network connectivity of branches.
• Set up server rooms in clinics for local services and Managed IT technical staff to manage daily technical issues.
• Established and implemented Policies & Procedures for IT Services to improve efficiency.

IT Project Coordinator at Rajhi Steel Industries (M. Abdulaziz Al- Rajhi Group)
  • Saudi Arabia - Riyadh
  • May 2004 to May 2007

Joined as a Sr. IT Engineer to Develop an IT Department from scratch by implementing the best practices and to secure internal and external Networks. Responsibilities
• Planning & Implementing WAN Network Infrastructure to develop a VPN for including WAN connectivity.
• Coordinate with delivery partners, vendors, and third party suppliers for achieving deliverables.
• Migration Project (from Windows 2000 to Windows 2003)
• Implementation and administration of a cost-effective e-fax Project (RightFax) to streamline Sales & Customer Communications and receive faxes electronically.
• Implementing Datacenter Projects (DMZ, Domain Controllers, DHCP, ISA 2000, Exchange 2000 and OWA 2000, McAfee Enterprise Antivirus) to setup a first stable Datacenter.
• Upgraded network to 3COM / Cisco Switches, Cisco Router and implemented Web-Washer Security Device (SMTP / HTTP/Anti-Spam).

Education

Bachelor's degree, Computer Systems Engineering
  • at Universtiy of Houston- Clear Lake
  • December 2024

Completed programming languages such as Pascal, C, C++ and Assembly with extensive courses in designing and implementing embedded systems using control chips and DSP processors.

Master's degree, Computer Engineering
  • at University of Houston
  • December 2024

Completed Masters in Computer Engineering, with emphasis in telecommunication , Web Application Development. Designing hardware systems with embedded processors. Designing & simulating DSP Applications using Texas Instruments DSP Processors. Designing Digital Applications using Motorola processors.

Master's degree, Masters of Science,
  • at University of Houston-Clear Lake Houston
  • January 2003
Bachelor's degree, Bachelors of Science,
  • at University of Houston-Clear Lake Houston
  • January 2001

Specialties & Skills

IT Management
Project Management
Microsoft tools
Cisco devices
Budget Development & Management
Infrastructure Project Manager
VIRTUAL PRIVATE NETWORKS (VPN)
INFRASTRUCTURE
AVAYA (TELECOMMUNICATIONS)
R12 (SOFTWARE)
BUSINESS REQUIREMENTS
DATA DOMAIN
FIREWALL
MOBILITY
STORAGE AREA NETWORK (SAN)
SAP SUPPLY CHAIN MANAGEMENT (SCM)
Web Development, (HTML, Javascript, Perl, CGI, XML, VB Script, Java Servelet, JSP, ASP, ASP .NET)
LAN hardware/Software Administration, design, installation and configuration
TCP/IP Ethernet Networking, DHCP and static IP addressing, Wireless Networking
IT Strategy in Business applications / ERP Business Process Re-engineering
Communication & Interpersonal skills, Strong Analytical and Problem Solving Skills
Windows 2012/2008/2003 Server, ISA Server 2006, Exchange 2003/2007, Sharepoint 2003
IT Management & Leadership
IT Governance
Project Management Process skills
Datacenter Management
Technical Project Manager
Project Manager Erp Systems
Prince2
CISCO Switches / Routers (LAN & WAN, VLAN, TCP/IP, VSAT. IP-VPN)
Leading Global infrastructure Teams

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert
Urdu
Expert

Memberships

Saudi Council of Engineers
  • Registered Member
  • December 2010

Training and Certifications

PMP (Certificate)
Date Attended:
October 2020
Valid Until:
October 2023
COBIT5 (Certificate)
Date Attended:
October 2018
CCNA (Certificate)
Date Attended:
April 2018
Valid Until:
April 2021
Prince2 (Certificate)
Date Attended:
January 2018
ITIL (Certificate)
Date Attended:
August 2017

Hobbies

  • Cricket
    Cricket has been my passion since college. I have led many teams in my past to victory.
  • Technology
    Research and Evaluate latest technology trends in order to keep abreast of changing IT environment.