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Fareed Mohamed, IT Technical Support Engineer

Fareed Mohamed

IT Technical Support Engineer·Blue sky Travel Consultancy

India

Bachelor's degree, Computers

Work experience

Total years of experience: 19 years, 8 months

IT Technical Support Engineer

September 2012 - Present

Blue sky Travel Consultancy

Ahmedabad, India

September 2012 - Present

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

IT Support

June 2011 - May 2012

IT Support Administration / Instructor

India

June 2011 - May 2012

 Identify, troubleshoot, and analyze computer related issues. Determine appropriate course of action, and conduct repairs, modifications, and upgrade internal components and peripherals as needed.
 Format hard drives; Install and configure Operating Systems, patches and upgrades, including Windows XP, Vista, Windows 7, Windows 2000 Professional and Server.
 Install and configure software applications, telnet connections, and email.
 Assisted 40 internal end users in the proper use and procedures.
 Install Network Interface Cards, IP addresses, and DNS configurations.

Company industry:
IT Services
Job role:
Information Technology

IT Support Engineer

April 2010 - February 2011

At : Adani Institiute of Medical Science for CMS ltd.

India

April 2010 - February 2011

* Identify, troubleshoot, and analyze computer related issues. Determine appropriate course of action, and conduct repairs, modifications, and upgrade internal components and peripherals as needed.
* Format hard drives; Determine appropriate file system FAT, FAT32, NTFS Install and configure Operating Systems, patches and upgrades, including Windows XP, Vista, Windows 7, Windows 2000 Professional and Server.
* Install and configure software applications, telnet connections, and electronic mail. Train and assist 30 internal end users in the proper use and procedures.

* Service and Maintain computer systems, including inspect, clean, test, run scandisk, defragment hard drives, and update antiviral programs to maintain performance and security.

Company industry:
Medical Hospital
Job role:
Information Technology

Assistant LAN Administrator

November 2006 - January 2008

Consolidated Constractors International Company (CCIC)

Qatar

November 2006 - January 2008

Installed and maintained Local Area Networks
Efficiently handled desktop activities in a network of 300 personal computers
Managed successfully Workgroup policy assignment on LAN networks
Operate, and maintain Local Area Network LAN connectivity using TCP/IP protocol.
Design and draft a new facility layout, limited by using only existing office partitions and furniture. Plan layout of workstation locations and LAN cabling. Coordinate teardown, move, and install of office partitions, desks, and equipment. Install PC workstations, LAN cabling and setup network connectivity.

Company industry:
Oil & Gas
Job role:
Information Technology

IT Tech. Support.

February 2004 - October 2006

Intell Visions

India

February 2004 - October 2006

* Identify, troubleshoot, and analyze computer related issues. Determine appropriate course of action, and conduct repairs, modifications, and upgrade internal components and peripherals as needed.
* Format hard drives; Install and configure Operating Systems, patches and upgrades, including Windows Windows 98 and windows XP

* Service and Maintain microcomputer systems, including inspect, clean, test, run scandisk, defragment hard drives.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Education

XIU University

March 2003

March 2003

Bachelor's degree, Computers

India

Bayt.com tests

Computer Skills Test

Technology

Skills

Local Area Network LAN Wide Area Network WAN
Expert
Local Area Network LAN Wide Area Network WAN
Expert
Administrative Support
Expert
Administrative Support
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Desktop Support
Expert
Desktop Support
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Network and Desktop Management
Expert
Network and Desktop Management
Expert
Desktop Support
Expert
Desktop Support
Expert
Visual Basics
Beginner
Visual Basics
Beginner
MS Sql server
Intermediate
MS Sql server
Intermediate
IT Desktop and Network Support
Intermediate
IT Desktop and Network Support
Intermediate
Local Area Network LAN Wide Area Network WAN
Expert
Local Area Network LAN Wide Area Network WAN
Expert
Administrative Support
Expert
Administrative Support
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Troubleshooting
Expert
Troubleshooting
Expert

Languages

English
Expert
Hindi
Expert
Gujarati
Expert

Training and Certifications

Certifications
Certificate in SQL server
Feb 2004

Hobbies

  • Reading Quran
  • Basketball
    Played at state level tournaments