Farha Talbi

greet and welcome visitors and clients professionally, and direct them to the
appropriate department
•
Handle phone calls and messages, respond to inquiries, and route
communications efficiently
Organize schedules, appointments, meetings, and reservations
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Provide excellent customer service and handle complaints in a professional
manner
•
Perform administrative tasks and coordinate effectively with restaurant branches
and management

excellent customer service and communication skills; experienced in managing
check- ins, check-outs, and guest inquiries professionally.
•
Proficient in hotel booking systems and administrative tasks including
reservations, billing, and handling guest records accurately.
•
Strong multitasking, time management, and teamwork abilities in fast-paced
hospitality environments