FARHAN SARFRAZ, Fleet Manager

FARHAN SARFRAZ

Fleet Manager

Fraikin Truck rental Company

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Automobile Engineering
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

Fleet Manager at Fraikin Truck rental Company
  • Saudi Arabia - Jeddah
  • My current job since August 2021

Overseeing Repair & Operation of 400 Commercial vehicles with/without Cooling Unit running in West & South region.
Maintaining complete TGA & NAQL regulation of all vehicles.
Focusing for maximum Customer & Company vehicle availability.
Regular interaction with Customers for better CSI & Operations.
Regular & timely Preventive Maintenance for all vehicles.
Breakdown support on Road/Remote area through Mobile service Van with minimum lead repair time.
Vehicles Operational expense should be under budget.
Coordination with Insurance company for accidental repair & claim timely.
Coordination with GRO for settlement for all type of Traffic police & Najm related requirements.

Regional Service Manager at Hafil Transport Company
  • Saudi Arabia - Jizan
  • November 2017 to August 2021

Overseeing Service Support in 4 Workshops with Manpower of 80 people for 1800 School buses in Jizan, KSA.
Regular Corrective & Preventive Maintenance for all buses.
Breakdown support on road through Mobile service Van.
Proper stock of Spare part at our regional store from Supply chain -HQ, Makkah.
Yearly MVPI passing of all buses.
Tatweer related complaints resolved 100% on daily basis.

Service engineer at Hafil Transport Company
  • Saudi Arabia - Buraidah
  • October 2014 to October 2017

Service Support in 5 Workshops with Manpower of 40 people for 600 School buses in Al Qassim region, KSA.
Regular Corrective & Preventive Maintenance for all buses.
Breakdown support on road through Mobile service Van.
Proper stock of Spare part in workshops from Supply chain-HQ, .
Yearly MVPI passing for all buses.
Tatweer related complaints resolved 100% on daily basis.
Monthly, Weekly & Daily- MIS Reports to Regional Office in Al Qassim.
Conducting On-Job Training for Drivers & Technicians.

Service Engineer at Force Motors limited
  • India - Pune
  • February 2013 to August 2014

Overseeing After sales service for 5 Dealers in West Region Maharashtra.
Handling Major Customer Complaints.
Quick Warranty Settlement.
Monitoring of Paid Jobs, Spare parts & Oil Consumption
Coordination of Service Promotional Activities.
Evaluation of Existing Dealers as per Company Norms.
CSI Survey for better Service quality.
Involved with Dealer development team for scouting New Dealers, LGOs & ASCs.

Education

Bachelor's degree, Automobile Engineering
  • at Jawaharlal Nehru Technological University
  • June 2012

Automobile Engineering

Specialties & Skills

Cost Control
Preventive Maintenance
Workshop Development
Fleet Management
Team Handling
Logistics Management
Fleet Management
Maintenance Management
Team management
Analytical
Pro Activeness
Communication
Service Support
Workshop Management
Cost Control

Languages

English
Expert
Arabic
Intermediate
Hindi
Native Speaker

Memberships

Saudi Council of Engineers
  • Engineer
  • November 2014

Training and Certifications

Project Management (Training)
Training Institute:
Simplilearn
Date Attended:
September 2023
Duration:
40 hours

Hobbies

  • Explorer, Travelling & Cooking