فرحان ul Haq

To manage the complete Order to Cash process and to service Unilever customers at a level of quality above expectations and to ensure that Unilever's services and relations with external and internal customers are at the highest level of quality and efficiency. Ensure world class customer service to Unilever Customers.

Key Responsibilities:
1. Customer Relationships
2. Order Management
3. Financial Management
4. Export Administration
5. Forecasting and Supply Chain
6. Inductions / Trainings
7. Participate in demand and supply reconciliation between the factory and the different MSOs

•Leading planning and logistics efficiency improvement for all cross border lanes into and out of North Africa and Middle East countries.
•Leading logistics improvement and delivering savings across NAME countries to enhance product margin through bottom line improvement.
•Collaborate with sourcing and receiving countries to drive service level improvement. Track losses, drive root causes analysis and execution of remedial actions.
•Drive supply responsiveness and flexibility through E2E lead time reduction.
•Collaborate with SU-MSO to drive inventory reduction on country stock target by improving ordering patterns, MOQ and LT reduction and SLOBs liquidation.
•Collaborate with Quality team to improve crossed border quality with focus on business waste reduction.
•Build capability in setting up new lanes for sourcing finished goods and train new planners on standard ways of working.
•Establish ISAs (Inter-company sourcing agreement) standardization and ensure ISA completion for key sites across the region.
•Leading Unilever’s Global SLOB liquidation governance process to help countries to liquidate their excess / slow moving stocks.

Achievements:
2016:
•Won NAME Cost & Cash program award in Q1 & Q4 2016 for generating savings, received by EVP NAMETRUB.
•Savings of 4.3 Mn€ generated via loadability improvement and route optimization.
•5.5 Mn€ Inventory reduction via SLOB liquidation and Inter BU stock transfers.

2015:
•Won NAME Cost & Cash program award in Q2-2015 for generating savings, received by EVP NAMETRUB.
•Generated 2 Mn€ savings via SLOB liquidation.
•Transportation savings of 3 Mn€ Euro generated via Route optimization.
•Inventory reduction of 1 Mn€ via MOQ & LT reduction.

•Manage 24-month forward rolling demand and supply balance, ensuring OTIF stock availability in line with Category strategy and supply network
•Review Rough Cut Capacity Planning (Rolling 24-months) for 35 sourcing units via the RCDSR (Regional Category Demand Supply Reconciliation) process.
•Establish liaisons with Category Group Supply Chain teams to ensure Capacity is available to deliver innovation OTIF.
•Highlight SC related risks to Innovation OTIF for Major Innovations.
•Provide 24-month rolling capacity updates (Highlighting new constraints and changes to Capacity forecast) and forward view of constraint resolution, risks, and concerns to ensure capacity is available to meet forecast.
•Track demand losses, drive root causes analysis and execution of remedial actions.
•Resolution of cross border supply constraints over rolling 24-month horizon.
•Report “Health” of Capacity planning (Accuracy and discipline) by reviewing SU reliability to capacity forecast and timely use of planning tools.
•Support work to improve general planning processes, systems and tools.
•Support Category and SU savings programs as designated.
•Identification of cross border sourcing opportunities within and cross clusters for maximizing usage of underutilized assets.
•Support the CAPEX budgeting process.
•Track and ensure timely delivery of major CAPEX projects.
•Managing Capital expenditure across the countries by maximizing cross border sourcing and improvements on machine speeds and OEEs.

Achievements:
•Achieved 25% growth for Africa region by identifying & managing new projects contributing to 10% growth.
•Delivered savings equivalent to 2.5% (3.7Mn€) of supply chain cost for cross border finished goods.
•Reduced inventory by 15% (2.1 Days) for Imported finished goods for Africa region via MOQ & LT reduction and smart stock management via IPM.
•Improved and simplify reporting process for ISS by leading reporting pillar for NAMETRUB-Africa region.

•Managing Supply Network planning of Asia region for Oral Care, Skin Cleansing Bars and Fabric Cleaning Powders / Bars categories for 0-24 Months horizon.
•Monitoring 8 Quarter rolling Capacity utilization using Capacity Planning Tool for identification of tight capacities and investment requirements.
•Setting up RCDSR (Regional Category Demand Supply Reconciliation) forums with all sourcing units and aligning investments requirement with them.
•Execution of Investment proposals.
•Quarterly engagement with global category teams.
•Quarterly engagement with Cluster teams.
•Identification of cross border sourcing opportunities within and cross clusters for maximizing usage of underutilized assets.
•Managing Capital expenditure across the countries by maximizing cross border sourcing and improvements on machine speeds and OEEs.

•Worked as key user and Trainer for SAP IP Module which implemented during Aug-2010 to Aug-2011 at Unilever Pakistan as a global transformation project.
•Materials and production planning for 150 Finished Goods SKUs followed by 160 raw materials and over 250 packaging materials.
•Ensuring timely deliveries of all RM / PM on time for production.
•Weekly preparation and communication of manufacturing requirements in such a manner to ensure 93% service level.
•Maintaining finished goods/raw/pack inventories on a desired level in line with company’s target KPIs of inventory Days on Hand.
•Coordination with manufacturing and distribution teams in execution of service level and plan conformance goals.
•Long term and Short term capacity planning. Using Capacity planning Tool and conducting RCDSR meetings on regular basis.
•Bi monthly Execution of SAP based Materials Requirements Plan for 160 raw materials and 250 packaging materials.
•Coordination with development, operations, sales and marketing teams for execution of sales on time and stock availability.
•Coordination with development and other functions for New Product Development (NPD).
•Pipe line analysis for the materials and controlling procurement for ending up launches re launches with no or minimum write off and avoiding excess and obsolete inventory.
•Daily monitoring of stock availability losses occurring against customer orders received in the week.

•Production of Powder Coating Plant.
•Assurance of quality of product as per defined standards.
•Taking control on rework and rejection during production process.
•To implement improvements for better working techniques.
•To implement HSE procedures in Plant premises.
•To manage a working force of 3 supervisors and 40 workers rotating in shifts.
•Coordination with maintenance to ensure proper running of plant by implementing preventive maintenance and also breakdown maintenance as and when required.

I have spent two months in their Auxiliary (Textile Chemicals) Plant as Trainee Engineer. I was responsible for the maintenance of the plant and also working on their 5s implementation program.