Farhath Hassan

• Organized and coordinating patient’s intake and other appointments
• Coordinated in-service luncheons with physicians, case managers, social workers, nurses and their staffs to provide information on new patient programs, current patient updates and discuss past patient statuses
• Educated clients about the processes, expectations, and home care, this helped promote the health and well-being of patients and development of trustworthy professional relationship
• Attended and completed Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
• Prepared timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review, this included monitoring and tracking patient files in collaboration as patients proceed through the program
• Performed monthly reconciliations of adverse event reports with clients as per the Pharmacovigilance Agreements

Liaised with hospitals, distributors, pharmacies and patients.
Co-payment reimburse solution administration.
Worked closely with the Program Manager to secure patient file approval.
Ensured that patient file is complete and ready to be submitted in a timely manner and in accordance with the project processes.
Carried out patient, Doctor, Pharmacy and private sector visits for project flow.
Ensured that patients receive their medications quickly and efficiently.
Prepared timely monitoring reports with patient numbers and charities support as well as quality assurance.
Conducted administrative duties for the office.