Virtual Assistant
Tecqify
Total years of experience :9 years, 0 Months
-Supporting the marketing manager and marketing team with project organization.
-Performing administrative tasks to ensure the functionality of marketing activities.
-Conducting market research and analyzing marketing surveys.
-Employing online marketing analytics to gather information from the web and social media pages.
-Updating databases, spreadsheets, and inventory lists.
-Preparing promotional presentations and organizing promotional events.
-Composing and posting online content for the company’s social media page and website.
-Building strong relationships with customers.
-Assisted clients with any administrative tasks
-Organized communication via emails and phone calls
-Managed contact lists and organized managers’ calendars
-Created and reviewed customer spreadsheets and kept online records
-Coordinated with 3 dentists and their combined portfolio of +300 patients about treatment plans
-Managed the clinic's budget, billing system, and inventory to maximize profits
-Oversaw the purchasing, maintenance, and repair of clinic equipment from 8 major vendors
-Led initiative to migrate patients database from paper to CRM tool
-Analyzed Lebanese market to identify ideal vendors of medical instruments
-Managed +20 luxury brands (IRO, Ba&sh, Maje ...) and maintained +90% of monthly sales targets
-Trained new recruits on customer service, brand mgmt. and retail analytics (incl. inventory mgmt., supply chain, and finances) topics
-Co-developed a process used by the brand representatives directed at maximizing company
profits and developing sales strategies
-Pitched new promotional events (e.g. mothers’ day event) to the store’s marketing team
-Handled daily operational tasks incl. customer service, visual merchandising, and inventory mgmt
activities
-Assisting clients with inquiries in stores, as well as on business errands with employers.
-Scheduling team meetings with coworkers to develop teamwork strategies.
-Handling the daily finances of the store.
-Strategically positioning items in the store to increase customer engagement.
-Assisting clients with inquiries.
-Promoting customer engagement through social media campaigns.
-Ensuring organization and cleanliness of the store.