Farinder Deep Singh

•Taking care for whole branch operations and Led end-to-end branch operations with complete P&L ownership, revenue generation, consistently
ensuring profitability and sustainable growth.
• Achieved and exceeded budgeted CASA, advances, fee income, and cross-sell targets through disciplined execution and team motivation.
• Ensured 100% regulatory compliance with RBI guidelines, KYC/AML norms, and internal audit standards.
• Successfully handled statutory, regulatory, and legal notices, coordinating with compliance and legal teams.
• Managed internal, concurrent, statutory, and RBI audits with minimal observations and timely closure of findings.
• Oversaw trade finance and forex transactions, ensuring adherence to FEMA and internal risk policies.
• Built & managed a strong HNI & UHNI client base, delivering customized financial solutions & deepening relationships.
• Implemented robust CRM based productivity tracking through DSR, improving sales conversion and team efficiency.
• Coordinated effectively with multiple banking verticals (credit, risk, operations, compliance, treasury & digital channels.)
• Developed high-performing teams through structured assessment of staff performance, evaluating there contribution and aligning with the organizational objectives.

Managed whole branch operations and Sales . Branch Upkeep and Maintenance.
Branch Profitability.
Handled branch IAD audit, CST Audit, Service Quality Audit, BCSBI Audit.
Ensured achieving Liability budgeted sales target
Handed Trade Clients of branch.
Ensured achieving targets on revenue front (Insurance /Investment/ Yes Securities).
Ensured FTR above 98%.
Resolvef customer queries within prescribed TAT.

• Managed retail assets, liabilities, operations, and service quality of branch.
• Monitored KYC/AML compliance and resolved complex customer and risk cases.
• Drove cross-functional coordination to improve turnaround time and customer satisfaction.
• Played a key role in audit preparedness and compliance culture building.
• Handled clearing and CMS activities of branch.
• Handled Trade Operations and smooth processing of Institutional/Corporate Accounts.
• Smooth processing of receipts/payments and transfer entries.
• Retail operations -Account opening, FDs, Customer dealing, CASA and customers retention.
• Taken care of Forex, outward and inward remittances, Processing of RTGS outwards in customer module.
• Built strong foundation in branch operations, customer service, and retail banking products.
• Gained hands-on exposure to deposits, advances, operations, and frontline sales.