Account Manager
Jahez International Company
Total years of experience :6 years, 9 Months
Achievements/Tasks Identify growth opportunities within key partners and develop strategic plans to maximize revenue and drive business growth. Monitor market trends, competitor activities and industry developments to identify potential risks and opportunities for key accounts. Analyze sales data and key performance indicators (KPIs) to evaluate account performance and optimize strategies to achieve sales targets, drive growth and profitability. Foster efective communication and collaboration among international team members, share knowledge and best practices with colleagues across borders.
Achievements/Tasks Onboarding new partners within target SLAs. Fully managing the entire photography portfolio in alignment with the Central Team. Managing all hardware related cases & payment adjustments for partners in a timely manner. Responsible for A-Z quality checks in our process before launching partners on the platform. Supervise technical teams and scheduling their work on a day-to-day basis. Generate various reports to better understand our performance levels.
Achievements/Tasks Inbound & outbound calls, approving returns & refunds, contacting various marketplace sellers, escalating cases & following up with courier companies & various management teams.
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