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Farrukh Shahab, Category Manager

Farrukh Shahab

Category Manager·STC

Saudi Arabia

Master's degree, MBA

Work experience

Total years of experience: 23 years, 10 months

Category Manager

November 2009 - Present

STC

Riyadh, Saudi Arabia

November 2009 - Present

• Support in strategic planning, development and implementation based on company’s competitive and success elements.
• Effectively design and integrate category management strategies into business planning process thru product acquisition, addressing assortment, merchandising, pricing and promotion.
• Focus on products & services development for 300+ retail shops, distribution & enterprise sales channels; spanning Operator products to Handsets, Accessories.
• Coordinate with sales channels across the organization to set strategic and tactical priorities to integrate sales requirements/efforts into category management initiatives & strategies.
• Determine sourcing strategy based on market, price, quality, selection, service, support, availability, reliability, distribution capabilities and supplier’s reputation & history.
• Manage Product Life Cycle across the brands based on respective sales channel by monitoring changes affecting supply & demand; tracking market condition, price trends etc.
• Develop & maintain business relationships with vendors to improve the productivity inline the product growth in relevant departments of the organization.
• Monitor healthy stock turns in all business units to maximize sales. Develop ongoing liquidation plans for excess and dormant stocks for maximizing business value from product.
• Research and analyze consumer data to develop marketing strategies including consumer needs, market size, market share, target market segment, ARPU, profitability and competitive landscape.
• Responsible for increasing sales and gross margin on handsets and devices through category product planning and execution of strategic product marketing plans.
• Controlling category budgets (Sales, Profitability and Stocks).
• Maximize customer satisfaction through high quality after sales service.
• Provide regular communication and analysis of business results to management.
• Stay abreast of technological, industry and competitive developments.

Company industry:
Telecommunications
Job role:
Management

Business Development Manager

July 2008 - October 2009

LINGO

Jeddah, Saudi Arabia

July 2008 - October 2009

• Responsible for handling the channel sales in Kingdom of Saudi Arabia; sourced significant business through B2B, Trade &
Exports.
• Product Planning; Brand Management; Budgeting & Forecasting.
• Manage product sales growth, individual sales effectiveness and channel base by reviewing sales activity schedule; Built
pricing opportunities to encourage repeat sales.
• Perform client presentations articulating the value proposition of product and service offerings.
• Formalized the terms to develop business agreements with Panda, Carrefour, Extra, Emax, Virgin, RadioShak & STC.
• Exceeding customer’s expectations by providing them continuous product training liaising the vendors.

Company industry:
Telecommunications
Job role:
Management

Regional Manager

February 2006 - June 2008

Cellucom

Eastern Province, Saudi Arabia

February 2006 - June 2008

• Opening up; Oversee store operations.
• Drive sales through effective merchandising presentations; creating footfall.
• Enhance the customer experience by leading team of associates in providing strong levels of customer service.
• Inventory Management & Stocks Control.
• Analyze & measure business trends.
• Staffing & Training; Guide the professional development of Sales Team.
• Event Management.

Company industry:
Telecommunications
Job role:
Management

Sales Executive

January 2005 - January 2006

Cellucom

Riyadh, Saudi Arabia

January 2005 - January 2006

Responsible for channel sales & Power Retailers as business areas promoting Cellucom as a Brand.

Company industry:
Telecommunications
Job role:
Sales

Sales Coordinator

August 2002 - December 2004

Haleeb Foods Limited

Multan, Pakistan

August 2002 - December 2004

Responsible for primary targets set by the company and providing respective game plans to distributors for their secondary
sales.

Company industry:
FMCG
Job role:
Sales

Education

Bahauddin Zakariya University

May 2002

May 2002

Master's degree, MBA

Pakistan

General Management, Management Information System (MIS) Marketing Business Research

Bahauddin Zakariya University

October 1999

October 1999

Bachelor's degree, B.Sc. Computer Science

Pakistan

Computer Hardware Computer Software Database System Analysis & Design

Skills

Product Development
Expert
Product Development
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Expert
Business Development
Expert
Product Marketing
Expert
Product Marketing
Expert
Team Management
Expert
Team Management
Expert
ERP (Oracle)
Expert
ERP (Oracle)
Expert
MS Office
Expert
MS Office
Expert
Product Development
Expert
Product Development
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Expert
Business Development
Expert
Team Management
Expert
Team Management
Expert
Product Marketing
Expert
Product Marketing
Expert

Languages

Arabic
Intermediate
English
Expert
Urdu
Expert

Memberships

Nokia

Academy Member

March 2005

Institute of Management Sciences

Executive Forum Member

January 2000