Senior Executive (Coordintor)
Pioneer HR Consulting Private Limited
Total years of experience :14 years, 5 Months
Identify strategic business opportunities to generate revenue.
Ability to recognize opportunities & the sales experience to nurture prospects into clients.
Develop a portfolio of clients into key accounts and lead sales strategy.
Business planning and Generate leads through market and client research.
Develop and portfolio of prospects into clients & Develop Client into key account status.
Identify new areas of product development.
Plan & prioritize activities and customer/prospects towards achieving agreed business aims, including cost and sales
Arvind Lifestyle Brands Ltd: Customer service Executive now heading to MarketingCoordinator (March 2011 to Present)
Responsible for entire store marketing communication.
Responsible for all BTL activities of store like leaflet printing & distribution.
Responsible for marketing tie-up to increase the Walk-ins of store.
Responsible for in-store promotional activities like drawing competition, mascots.
Responsible for ensuring customer satisfaction and developing the clear business proposition.
Responsible for identifying and developing new markets for the achievement of business targets & building rapport with the customers by visiting them.
Collection of data related to customer Walk-ins, NOB, ABV, and Conversion which helps in analyzing customer buying patterns and analyzing sales trends.
Responsible for generating add on business for Thane Big Mega Mart Store.
(Customer Service)
Managing customer service desk; ensuring customer’s concerns are appropriately addressed and resolved in an effort to maintain and retain customer relationships.
Executing marketing campaigns for promotional offers in an effort to reach new customers.
Setting targeted goals for the department; motivating staff to achieve said goals and keeping a competitive spirit within the department.
Maintaining daily journals for procuring weekly reports for immediate superior and monthly reports to senior and corporate managers.
Complying with monthly audits while adhering to business protocols.
Administering policies for documenting and archiving hard copy and digital data.
Managing staff regarding human resource issues such as grooming, dress codes and attendance
I as a Sales Officer is the key point of contact between an organization and clients- answering queries, offering advice and introducing new products.
My work includes:
Organising sales visits
Demonstrating/presenting products
Establishing new business
Maintaining accurate records
Attending trade exhibitions, conferences and meetings
Rreviewing sales performance
Negotiating contracts.
I worked as a Backend Executive
My work includes:
Create and maintain schedules and attendance data
Monitor client specified SLAs.
Send daily, weekly & monthly reports to managers.
Prepare and send monthly payroll data for the Compensation & Benefits Department.
Keeping records of joinees, Keeping records of exit employees Maintain Bench List
Handle billing for the process based on production hours of the associates.
Coordinate with MIS and Ops Desk to serve as a backup.
Co coordinating in recruitment process.
1-Participated in National Cadet Corps (NCC) Combined Annual Training Camp for 12 days from 3rd Aug 1999 to 14th Aug 1999 as a Cadet while schooling in Air Force School, Allahabad Runners-up in “Road Rage” event at Lala Lajpat Rai College Management Festival (TSUNAMI 04-05). 2-Participated in Training Camp for Civil Defense from 16th Dec 2001 to 21st Dec 2001 in Allahabad.
1-Participated in National Cadet Corps (NCC) Combined Annual Training Camp for 12 days from 3rd Aug 1999 to 14th Aug 1999 as a Cadet while schooling in Air Force School, Allahabad Runners-up in “Road Rage” event at Lala Lajpat Rai College Management Festival (TSUNAMI 04-05). 2-Participated in Training Camp for Civil Defense from 16th Dec 2001 to 21st Dec 2001 in Allahabad.