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Faruk Hossain, Warehouse Operations Associate

Faruk Hossain

Warehouse Operations Associate·Faris Al Reef Contracting Co. (Deputed to eXtra.com)

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 8 years, 10 months

Warehouse Operations Associate

September 2025 - Present

Faris Al Reef Contracting Co. (Deputed to eXtra.com)

Riyadh, Saudi Arabia

September 2025 - Present

• Handle daily outbound warehouse tasks for a major electronics retailer, including picking, shipping,
and put-away.
• Manage high-volume inventory movements and ensure all items are placed in the correct locations.
• Use MS Excel to prepare daily operational reports and track stock movements to keep the system
updated.
• Follow all warehouse safety (HSE) and quality control rules to ensure a smooth and safe working
environment.

Company industry:
Warehousing
Job role:
Logistics and Transportation

VDP Member (Volunteer)

August 2017 - Present

Bangladesh Ansar & Village Defence Party

Lakshmipur, Bangladesh

August 2017 - Present

Successfully completed the VDP Training (Unarmed) and participated in community safety and social
development activities. Focused on maintaining discipline and supporting local initiatives as a dedicated
volunteer.

Company industry:
Non-profit Organization

Customer Service Manager

April 2024 - June 2025

AB Enterprise (Deputed to Grameenphone Ltd)

Lakshmipur, Bangladesh

April 2024 - June 2025

• Led a customer service team at the Grameenphone center to meet daily service targets and KPIs.
• Solved complex customer complaints and worked on keeping customers satisfed with the service.
• Prepared monthly reports using CRM software and monitored the teams overall performance.
• Provided technical support for mobile and network-related issues when needed.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Manager

March 2024 - June 2025

Grameenphone Customer Centre

Raipur, Bangladesh

March 2024 - June 2025

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales Representative

June 2022 - August 2023

Bombay sweets Bangladesh

Raipur, Bangladesh

June 2022 - August 2023

Company industry:
FMCG
Job role:
Sales

Sales Representative

June 2022 - August 2023

Bombay Sweets Company Ltd.

Lakshmipur, Bangladesh

June 2022 - August 2023

• Met monthly sales targets by visiting retail shops and building good relationships with shop
owners.
• Identifed new market areas to increase product sales and visibility.

Company industry:
Food & Beverage Production
Job role:
Sales

Supervisor

January 2020 - February 2022

Gardenia Wears Ltd

Dhaka, Bangladesh

January 2020 - February 2022

Company industry:
Fashion & Apparel
Job role:
Quality Control

Supervisor

January 2020 - February 2022

Gardenia Wears Ltd.

Dhaka, Bangladesh

January 2020 - February 2022

• Supervised a team of 20+ workers to ensure daily production targets were met on time.
• Checked the quality of products and trained new staff to improve their work efciency.

Company industry:
Fashion & Apparel
Job role:
Engineering

Education

National University Bangladesh

January 2022

January 2022

Bachelor's degree, Business Administration

Bangladesh

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

Focused on business administration, leadership, organizational behavior, HRM, operations, and strategic decision-making. Developed strong skills in problem-solving, teamwork, and management practices with practical exposure through projects and internships.
View attachment

Haidergonj Model College

January 2016

January 2016

High school or equivalent, Business Studies And Education

Bangladesh

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

Focused on business administration, leadership, organizational behavior, HRM, operations, and strategic decision-making. Developed strong skills in problem-solving, teamwork, and management practices with practical exposure through projects and internships.
View attachment

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Decision Making
Expert
Decision Making
Expert
Teamwork
Expert
Teamwork
Expert
Communications
Expert
Communications
Expert
Teamwork
Expert
Teamwork
Expert
Logistics
Intermediate
Logistics
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Management
Intermediate
Management
Intermediate
Sales
Intermediate
Sales
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Warehouse Management
Intermediate
Warehouse Management
Intermediate
Computer Skills
Intermediate
Computer Skills
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
WAREHOUSE INVENTORY MANAGEMENT
Intermediate
WAREHOUSE INVENTORY MANAGEMENT
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSING
Intermediate
WAREHOUSING
Intermediate

Languages

English

Intermediate

Bengali

Native Speaker

Hindi

Beginner

Arabic

Expert

Training and Certifications

Certifications
VDP Training
Entrepreneurship & Investment

Training
Diploma in computer science

Hobbies and interests

Reading,Writing