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Fateema Hassan, Customer Service Trainee

Fateema Hassan

Customer Service Trainee·Bank of Cairo

United Arab Emirates

Bachelor's degree, Administration And Finance

Work experience

Total years of experience: 0 years, 6 months

Customer Service Trainee

November 2025 - January 2026

Bank of Cairo

Alexandria, Egypt

November 2025 - January 2026

Handled daily customer inquires efficiently
and professionally
« Assisted clients with account services and
financial transactions
+ Resolved customer complaints while
maintaining high satisfaction levels
Company industry:
Banking

Finance & Marketing Intern

July 2024 - September 2024

Egyptian Petrochemical Company

Alexandria, Egypt

July 2024 - September 2024

+ Supported reporting
and data organization
tasks
« Assistedin interdepartmental
communication
+ Developed teamworkand coordination skills
Company industry:
Petrochemicals & Refined Petroleum Products Manufacture

Education

Pharos University In Alexandria

July 2025

July 2025

Bachelor's degree, Administration And Finance

Egypt

Skills

ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate