Field Consultant/Trainer
Subway
Total years of experience :19 years, 7 Months
1. Working with Subway restaurant franchisees to help them achieve their goals by monitoring operations and performing monthly evaluations & follow-ups.
2. Increase operational standards through guidance & training, improve management skills & provide sound advice to increase profitability.
3. Quick Service Restaurant experience.
4. Working flexible days/hours & have a valid UAE driving license.
5. Excellent verbal & written communication skills, PC skills including Word & Excel, leadership qualities, & problem solving ability
5. Complete monthly evaluations of restaurants to assure adherence to company policies and procedures. Assist franchisees with new store openings.
6. Consult franchisees on how to achieve higher sales, larger profits, development of staff and advertising.
7. Effectively handle escalations and time critical issues.
8. Communicating regular status to clients, superiors, and peers.
9. Capable of taking sanitation measures and precautions to ensure a clean food preparation environment.
10. Competently analyzes and prioritizes information to make appropriate recommendations.
11. Ability to develop and maintain strong rapport with clients.
12. Track record of maintaining quality standards for the team and implementing quality processes.
13. Ability to multi-task.
14. Completion of special projects that may consist of tasks meant to improve one or more aspects of the store/company operations. (eg GHP, HACCP Systems)
15. Provide training where necessary to ensure optimum profitability of the store/company and cover all Municipality Requirements for Food Safety.
16. Ensure all stores are up-to-date with the current food safety requirements.
17. Run Food Safety Management training sessions for store managers and management. Level 2 & 3 Food safety training (Ofqual) Internationally recognized and local municipality certified (DXB & SHJ)
18. Ensure HACCP system is successfully implemented in all stores.
1. Using a variety of software packages, such as Microsoft Word, Outlook, Power point, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
2. Devising and maintaining office systems.
3. Booking rooms and conference facilities.
4. Attending meetings, taking minutes and keeping notes.
5. Liaising with staff in other departments and with external contacts.
6. Sorting and distributing incoming post and organizing and sending outgoing post.
7. Liaising with colleagues and external contacts to book travel and accommodation.
8. Organizing and storing paperwork, documents and computer-based information;
9. Photocopying and printing various documents, sometimes on behalf of other colleagues.
10. Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.
11.Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
12. Maintains customer confidence and protects operations by keeping information confidential.
13. Prepares reports by collecting information.
14. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
15. Keeps equipment operational by following manufacturer instructions and established procedures.
16. Secures information by completing database backups.
1. Maintain all correspondence and reports.
2. Monitors and coordinates oral and written communication
3. Ensures proper filing and record keeping by accurately entering information in a timely manner consistent with office guidelines.
4. Prepares routine correspondence on own initiative and assembles data for complex reports prepared by executive staff.
5. Preparing quotations & Invoices.
6. Follow up of collection of payments. Handling telephone calls.
7. Makes minor administrative decisions requiring a wide knowledge of organization, policies, and practices.
8. Perform a variety of important sometimes urgent, confidential, and complex tasks with constantly changing priorities for the most senior executive management.
9. Maintain appointment schedule & organizing travel arrangements.
10. Accounts proper filing, Preparing Salary Vouchers & typing Bank documents.