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FATEMEH SHAFIEI

Marketing Manager

Location:
United Arab Emirates
Education:
Master's degree, Tourism Marketing Management
Experience:
7 years, 4 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  7 Years, 4 Months   

March 2021 To December 2022

Marketing Manager

at OnTravel Tourism Agency
Location : Iran - Kerman
Successful pre-opening marketing strategy for OnTravel, achieving awareness about OnTravel among the target audiences.
Developed a digital marketing campaign for the agency that resulted in a 20% increase in website traffic and a 15% increase in online bookings. Increasing the sales of adventure tours by 30% through influencer reviews and collaborations.
Content creation for social media posts and website to promote the agency's services and manage the agency's social media accounts by scheduling posts, engaging with followers, and monitoring social media analytics.
September 2020 To September 2022

Tourism Marketing Lecturer

at KK Tourism Institute
Location : Iran - Kerman
Developed and delivered engaging lectures on tourism marketing principles.
Mentored students on research projects and marketing campaigns.
Updated curriculum to incorporate emerging trends in tourism marketing.
Engaged in continuous professional development to bring real-world insights to the classroom.
September 2016 To October 2019

Marketing Expert

at Freelancer
Location : Iran - Kerman
Developed marketing strategies tailored to each client's unique goals, including brand positioning, messaging, and channel selection. Designed and executed an email marketing campaign for a food delivery startup, segmenting audiences and crafting compelling messages to nurture leads and retain customers.
Collaborated with influencers to expand the brand's reach and credibility for a local spa business, which resulted in a 50% increase in online bookings.
Created Content and managed social media for a decorative accessories store, that resulted in a 20% increase in online sales.
September 2015 To September 2019

Marketing Executive

at HKH Travel & Tourism Agency
Location : Iran - Kerman
Developed and executed marketing strategies to promote HKH Tour & Travel Agency's services and offerings. Utilize various marketing channels, such as digital marketing, social media, email campaigns, and advertising, to enhance brand visibility and attract potential customers. Conducted market research to identify customer needs, preferences, and trends, and use this information to develop targeted marketing campaigns and promotions.
Created engaging content for marketing materials, including website content, blog articles, and social media posts.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
April 2022

Master's degree, Tourism Marketing Management

at University Of Tehran
Location : Iran - Tehran
Grade: 17.95 out of 20
Received full Scholarship from University of Tehran to pursue MA
September 2019.
September 2019

Bachelor's degree, Tourism Management

at Payam Noor University
Location : Iran - Kerman

Specialties & Skills

Leadership and Team Management

Destination Knowledge

Attention to Detail

Cultural Sensitivity

Industry Knowledge

Travel Program Management

Technological Proficiency

Adaptability and Flexibility

Customer Service Excellence

Travel Planning

Marketing

Social Profiles

Social Profiles

Your social and professional profiles will show how you present yourself to everyone, and especially your future employer.

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Persian

Native Speaker

English

Expert

Arabic

Beginner

French

Beginner

Training and Certifications

Post Covid-19 Tourism Scenarios ( Certificate )

Issued in: September 2020

Reception principles and ceremonies ( Certificate )

Issued in: September 2016

Customer Relation Management ( Certificate )

Issued in: November 2016

Empowering local communities ( Certificate )

Issued in: November 2016

Foundations of Hospitality Marketing course ( Certificate )

Issued in: May 2023

Medical Tourism ( Certificate )

Issued in: May 2020

Technical management of tourism offices ( Certificate )

Issued in: March 2020

Entrepreneurship in tourism ( Certificate )

Issued in: March 2020

Principles of rhetoric in tourism ( Certificate )

Issued in: March 2020

Special train ticket sales for CEOs ( Certificate )

Issued in: July 2022

Iranian Carpet ( Certificate )

Issued in: July 2016

Fundamentals of digital marketing ( Certificate )

Issued in: February 2023

Start Point in Tourism ( Certificate )

Issued in: December 2021

Electronic Ticket ( Certificate )

Issued in: December 2016

National & International Tour guide ( Certificate )

Issued in: August 2020

Basic Fairs & Ticketing ( Certificate )

Issued in: August 2016

Advanced Passenger Fare & Ticketing ( Certificate )

Issued in: April 2017

Visa regulations ( Certificate )

Issued in: April 2017

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Photography

Outdoor Cooking

Cycling & Camping

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