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FATHIMA MUNISA , Front Desk Receptionist

FATHIMA MUNISA

Front Desk Receptionist·DM Hospital

United Arab Emirates

Bachelor's degree, business

Work experience

Total years of experience: 0 years, 7 months

Front Desk Receptionist

December 2025 - Present

DM Hospital

Abu Dhabi, United Arab Emirates

December 2025 - Present

Managedfrontdeskoperations, patientregistration, appointments, andvisitorassistance.
Handledcalls, inquiries, records, anddailyadministrativecoordination.
Supported HRtasksincludingemployeefiles, attendance, recruitment, anddocumentation.
Assistedofficemanagementwith reports, scheduling, filing, and routineoperations.
Managed billing, cash handling, invoices, receipts, and paymentrecords.
Supportedaccountsactivities, expensetracking, andfinancialdocumentation.
Maintainedaccuraterecordsandensuredsmoothcoordination betweendepartments.
Provided professionalcustomerserviceand maintaineda positiveworkenvironment.
Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

Delhi University

December 2025

December 2025

Bachelor's degree, business

India

GPA (rating): Very good

GPA (rating): Very good

Skills

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

FRONT OFFICE

Intermediate

HEALTHCARE CUSTOMER SERVICE

Intermediate

HEALTHCARE SERVICES

Intermediate

HOSPITAL EXPERIENCE

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PATIENT COORDINATION

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

English

Beginner

Hindi

Beginner

Malayalam

Beginner

Hobbies and interests

Pursuing