Events Consultant
Global Management Consultants
Total years of experience :4 years, 1 Months
Global Management Consultants is an organizational performance improvement consulting firm, sought after for talent management, sales and customer services enhancement, organizational and leadership; and specialist in corporate event management.
Roles and Achievements:
New business generation - scouting, filtering, tendering, scoping and finalizing
Client / project management - end to end PMO role including post implementation review
People management - recruitment, grooming and managing performance, payroll, etc
Events management for a world class, Swiss based, event management client - manage on turnkey basis, or lead participation to some of the most popular international events, such as
1. UAE Cancer congress
2. World Implant Orthodontic Conference
3. Emirates society of Opthalmology congress
4. Dubai International Film Festival
5. IBM launch
6. Emirates Diabetes and Endocrine congress
7. Oracle Cloud Day 2016
Nickie Nina is an upscale women's clothing boutique specializing in formal and bridal wear, whose clientele includes the upper echelons of the Pakistan society in Lahore.
Roles and achievements:
a. Robust strategic plan and business development
- Facilitate top management in the development of strategic plans and operationalize same through structured roll out program/s
- In line with the above, supported the development and roll out of the marketing plan
- Organize fashion shows and handled end to end logistics for each fashion show.
- Hosted exhibitions in USA (Washington DC, Chicago, St. Louis, New Jersey, Manhattan, Las Vegas), Canada (Toronto), South Africa (Johannesburg), and UAE (Dubai).
- Assisted in marketing events by advertising and publicizing events internationally.
b. Effective client management
- Enhance client relationship; cross sell effectively
- Accountable for dealing with customer complaints/queries/feedback to ensure immediate resolution and ensuring robust customer experience
- Ensure that all performance issues, if any, are addressed in efficient and timely manner
c. First choice environment for employees
- Enhanced, and maintained, very high morale of the large team of highly skilled craftsmen
- With focused initiatives, reduced staff dis-satisfaction and grievances to insignificant level
- Implemented zero discriminatory policies and reward for performance in transparent and fair manner.
d. Efficiency in Operations / production
- Rationalized key processes to ensure highly efficient procedures, such as the order taking, work allocation and monitoring output with a target of zero slippage in deadlines
- Assisted in sourcing wholesale buyers and suppliers.
- Monitoring and maintain JIT \[just in time\] stock inventory and top up.
Forever 21 is a global household name as a clothing store chain for the latest fads in clothes, accessories & shoes for young women and men’s wear.
Roles and achievements:
- Create and maintain a compelling presentation of merchandise that will engage customers and help stimulate sales activity - in highly competitive environment.
- The above includes changing and refreshing, every 6 weeks, change of the layout of the entire store as well as displays. Creating special displays to promote specific products or offers as needed.
- Ensured high levels of customer satisfaction through best-in-class sales/service.
- Assessed customer needs and provided professional support and information on the products.
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and Design, Marketing and Merchandising