Administrative Assistant
Al Ain Holding
Total years of experience :8 years, 2 Months
• Processed all external and internal calls either by redirecting calls or assisting the guests.
• Screened all visitors including VIPs and directed them to the correct employee or office.
• Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Maintained and supported systems, workstations,
printers and peripherals
•Responded to user service
requests and resolved trouble tickets.
• Closed 95% of trouble tickets on the first call
without escalation.
5 years of computer science. specialty programming