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fatmaelzahraa ouda atwa madaan, Sales And Customer Service Executive

fatmaelzahraa ouda atwa madaan

Sales And Customer Service Executive

scientific zone

Location
Egypt
Education
Bachelor's degree, محاسبه
Experience
9 years, 3 Months

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Work Experience

Total years of experience :9 years, 3 Months

Sales And Customer Service Executive at scientific zone
  • Egypt - Cairo
  • My current job since December 2019
Technical Support at We - Telecom Egypt
  • Egypt - Cairo
  • March 2019 to October 2019

handling both network and handsets issues

Founder And Managing Director at velvet touches
  • Saudi Arabia - Yanbu
  • January 2017 to January 2019

- Support office manager.
-Public relations.
-Human resource.
- Interviewing the new partners.
- Solve all problems due to cash & accounting.

Retail Representative at Vodafone - Egypt
  • Egypt - Suez
  • March 2015 to January 2016

-Handling all customer under any condition .
-Make customer satisfied always .
-Solve all problems due to cash .
-Handling cash money in & out store .
-Make a new account on Vodafone cash service .
-Make deposits & withdrawal transactions .
-Handling all type of account Vodafone cash service .

Human Resources Assistant at social affairs
  • Egypt - Suez
  • January 2014 to December 2015

Education

Bachelor's degree, محاسبه
  • at جامعه السويس
  • May 2013

Specialties & Skills

microsoft office Word
+Endorse 1
microsoft office Excel
+Endorse 1
microsoft office PowerPoint
+Endorse 1
Accounting
+Endorse 0
Microsoft PowerPoint
+Endorse 0
Microsoft Excel
+Endorse 0
managerial accounting
+Endorse 0
Microsoft Word
+Endorse 0
drawing
+Endorse 0
photoshop
+Endorse 0

Languages

English
Intermediate

Training and Certifications

Soft Skills and Self Management (Training)
Training Institute:
NEN Organization
Date Attended:
April 2014
Duration:
36 hours
International CertifiedTrainer ICT (Training)
Training Institute:
NEN Organization
Date Attended:
June 2014
Duration:
12 hours
Business English (Training)
Training Institute:
Michigan Academy
Date Attended:
July 2014
Business Skills (Training)
Training Institute:
International Accreditation OrGanization
Date Attended:
August 2014
The Integrated Program for Skills Development (Training)
Training Institute:
NEN Organization
Date Attended:
March 2014
Professional English Speaker Diploma (Training)
Training Institute:
Master International Academy
Date Attended:
July 2013
Duration:
32 hours
Business Skills and Communication Skills (Training)
Training Institute:
NEN Organization
Date Attended:
March 2014
Duration:
24 hours
International Computer Driving License (Training)
Training Institute:
NEN Organization
Date Attended:
August 2014
Duration:
48 hours
TOEFL (Training)
Training Institute:
Michigan Academy
Date Attended:
March 2014
Duration:
50 hours
Selling Skills And Customer Service (Training)
Training Institute:
American University of Professional Studies
Date Attended:
February 2014
Duration:
6 hours

Hobbies

  • تصميم ملابس و اكسسوارات
    i have an online shop http://instagram.com/supergirlsstore