Receptionist and Front Desk Executive
Mumbai Masala Company
Total years of experience :5 years, 5 Months
• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, and prepare vouchers.
• Keep updated records of office expenses and costs.
• Use to draft letters, and responding to calls.
• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
• Arrange travel accommodations and process expense forms
• Participate in HR projects (e.g. help organize a job fair event).
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)