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Fauzia Kayani, Office Manager

Fauzia Kayani

Office Manager·Dofreeze LLC

United Arab Emirates

Master's degree, MBA International Management

Work experience

Total years of experience: 24 years, 6 months

Office Manager

September 2013 - Present

Dofreeze LLC

Dubai, United Arab Emirates

September 2013 - Present

1.Report to the CEO
2.Assist the CEO in various important and sensitive functions
3.Train, counsel and evaluate subordinate staff on a regular basis
4.Accomplish staff result by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, cooridnationg, and enforcing systems, policies, procedures, and work schedules
5.Follow up on meeting minutes to ensure actions are taken within set timelines and ensure that decisions are followed and implemented
6.Serve as the Executive Head for Dofreeze Distribution Sales in the UAE
7.Supervise a team of eighteen people to ensure the daily targets are met
8.Complete special projects by organzing and coordinating information and requiremnets; planning, arranging, and meeting schedules; monitoring resluts on behalf of the CEO

Company industry:
FMCG
Job role:
Management

Office Manager

February 2010 - July 2013

Apex Housing Solutions Ltd

London, United Kingdom

February 2010 - July 2013

Reported to the Managing Director.
Assured the organization and its mission, programs, products and services were consistently presented in a strong, positive image to relevant clients.
Responsible for determining, negotiating and agreeing in-house quality procedures, standards and specifications.
Dealt with correspondence, collating information, writing reports, ensuring decisions made were communicated to the relevant people.
Investigated and set standards for quality health and safety to maintain/enforce policy changes, training and monitoring staff.
Worked with operating staff to establish procedures, standards and systems.
Assessed customer requirements and ensured that these are met.
Acted as a catalyst for change and improvement in performance quality.
Managed office space and property and dealt with personnel administration.
Acted as the Financial Officer - Provided assistance to the accountant to control and audit the monthly rent statements/ledgers for both tenants and the landlords.
Provided a complete back-up support to the maintenance department.

Company industry:
Real Estate
Job role:
Administration

Office Administrator

May 2009 - December 2009

Accountancy & Secretarial Services

London, United Kingdom

May 2009 - December 2009

Reported to the Manager Operations
Dealt with a large number of clientele queries regarding their rebates
Took on some of the manager's responsibilities and worked more closely with management
Arranged and interpreted large volumes of data by using various computer programs and databases like SAGE
Saw through a particular case until finalization
Constantly communicated with the clients, other companies and HM Revenue and Customs DepartmentWorked with a small team to achieve combined results, having to manage time wisely prioritizing heavy workload and inputting ideas to improve the running of particular departments

Company industry:
Accounting
Job role:
Administration

Office Manager / Administrative Assistant

July 2001 - January 2009

Embassy of the United States Of America

Islamabad, Pakistan

July 2001 - January 2009

Reported to the Consul General.
Organized, prepared agendas for, and took minutes of meetings.
Provided Administrative Assistance to twenty Consular Americans.
Organized travel and general itineraries.
Organized and booked attendance at events, conferences, meetings and seminars.
Maintained liaison with three constituent posts on behalf of the Consul General.
Served as sub-post timekeeper, maintained time and attendance reports for the entire sixty person consular section.
Dealt with sensitive, complex and problematic consular issues, served as a liaison for the OMSs (Office Management Specialist) of the Ambassador and Deputy Chief of Mission regarding sensitive consular matters that have a front office dimension.
Answered questions from Pakistani and U.S. government officials and elected representatives, local VIPs and other contacts, ensuring that all inquiries or requests are dealt with quickly in accordance with established consular section procedures, channels and controls
Demonstrated capacity to provide comprehensive support for executive-level staff at scheduling meetings, coordinating travel, and managing all essential tasks.

Company industry:
Other Business Support Services
Job role:
Administration

Education

University Of Wales

August 2010

August 2010

Master's degree, MBA International Management

United Kingdom

Quaid-e-Azam University

April 1998

April 1998

Master's degree, Defense and Strategic Studies - MSc

Pakistan

Skills

Public Relations
Expert
Public Relations
Expert
Administration
Expert
Administration
Expert
Self driven
Expert
Self driven
Expert
Attendance
Expert
Attendance
Expert
Mission
Expert
Mission
Expert
Book Keeper
Expert
Book Keeper
Expert
Strong Analytical Skills
Expert
Strong Analytical Skills
Expert
Work under pressure
Expert
Work under pressure
Expert
Interperonal Skills
Expert
Interperonal Skills
Expert
Ability to work in a fast-paced enivronment
Expert
Ability to work in a fast-paced enivronment
Expert
Very confident and charming!
Expert
Very confident and charming!
Expert
Strong communication skills
Expert
Strong communication skills
Expert
Mission
Expert
Mission
Expert
Public Relations
Expert
Public Relations
Expert
Administration
Expert
Administration
Expert
Self driven
Expert
Self driven
Expert
Attendance
Expert
Attendance
Expert

Languages

English

Expert

Urdu

Expert

Arabic

Beginner

Training and Certifications

Training
Secretarial / Administrative
Department Of State, Washington D.C.
Sep 2004