Fawaz Khan

• Managed office operations, reports, and documentation for senior management.
• Organized filing, HR records, and communication logs.
• Coordinated international shipments and delivery schedules, optimized distribution
with freight forwarders and warehouses.
• Oversaw order processing and improved workflow between procurement and sales.
• Tracked KPIs and created weekly reports for management.
• Supported sales with customer orders, lead generation, and database maintenance.
• Handled supplier sourcing, quotations, purchase orders, and invoice verification.
• Ensured professional responses to client inquiries and resolved operational issues to
support after-sales satisfaction.

• Oversaw general administrative tasks, including scheduling meetings, handling office
correspondence, and maintaining filing systems.
• Prepared operations summaries and management correspondence.
• Coordinated vendors and agents for efficient shipment turnaround.
• Supported contract, safety, and marine compliance.
• Provided freight quotes and commercial proposals to clients.
• Helped negotiate charter contracts.
• Coordinated marine supply and technical purchases.
• Managed suppliers and tracked orders.
• Communicated with clients on voyage status and resolving issues.
• Maintained high service standards for lasting client satisfaction.

• Assisted with order processing and quotation preparation for key clients.
• Responded to client inquiries regarding order status and product availability.
• Maintained consistent communication to ensure customer satisfaction.
• Handled procurement and logistics operations ensuring smooth execution of
shipments.
• Supported warehouse stock control, ensuring timely order fulfillment and dispatch.
• Ensured import/export compliance with HFZA regulations and coordinated with
finance for payment documentation.

• Coordinated sales documentation and service agreements.
• Supported scheduling, follow-ups, and customer communication.