Career Counselor
HRDF
Total years of experience :18 years, 3 Months
1. Daily Operations
• Follow the day- to- day operations related to own job to ensure continuity of work
• Contribute to the identification of opportunities for continuous improvement of processes and practices taking into account ( international best practices ) improvement of business processes, cost reduction and productivity improvement .
• Assist in the preparation of timely and accurate reports of project department / section to meet company and department requirements, policies and standards.
2. Communication and coordination
• Communicate with job seekers and to make sure of their information and updated in the system continuously.
• Try to find the strengths and weaknesses of the researcher, which serves the important consideration for the job .
• Have to provide solutions in the event of a problem or escalation with maintaining the confidentiality of information on the labor researcher
• Identify the client's needs and convert it to the appropriate courses for him.
• Follow-up job seeker during and after the recruitment process.
Maintained administrative staff by recruiting, selecting, orienting, and training
employees; maintaining a
safe and secure work environment; developing personal growth opportunities
Accomplished staff results by communicating job expectations; planning, monitoring,
and appraising job results; coaching, counseling, and disciplining employees; initiating,
coordinating, and enforcing systems, policies, and procedures
Completed special projects by organizing and coordinating information and
requirements; planning, arranging, and meeting schedules; monitoring results
• Maintained and developed good relationship with customers through personal contact or meetings etc.
• Involved in marketing and selling company's products, such as post-paid and prepaid lines, internet services packages and speeds, and smartphone packages.
• Gathered market and customer data to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
• Helped management in forthcoming products and discussed on special promotions.
• Recorded sales and order information and reported the same to the sales department.
• Strived to achieve the monthly target, and provide services to new and current clients
• Provided accurate feedback on future buying trends to their respective employers.
• Accounted for front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
• Handled the check-in and check-out process for the clients, and provide needed service and needs as they're staying at the hotel.
• Built a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service
• Dealt with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• Administered all routes of reservations to ensure that room bookings are made and recorded accurately.