Fayaz Jiffrey

Managing accounts worth 3 Million in annual sales. Conduct presentations, demonstrations on Large Enterprise offerings to prospective and existing customers. Identify and translate customer needs and requirements to propose relevant products/solutions and create high customer value proposition, Provide an exceptional service to existing clients by managing their accounts, identifying and resolving issues in order to ensure 100% customer retention, Responsible for frequent official visits to the assigned Large Enterprise clients in order to build strong relationship whilst increasing credibility, customer engagement and business opportunities are the key responsibilities.

Manage determined number of Key Accounts, Key Prospects & other active files whilst also undertake new business development

To develop Key Account Action Plans for Key Corporate and MICE Accounts

Focus on Corporate, Group & Catering sales by generating calls to potential new accounts and re-solicit past business to achieve and exceed targeted business development goals.

Worked at suntel Ltd from 1999 to 2011 as Associate Business Development Manager and Supervisor Customer service. suntel Ltd was wireless fixed telecommunications provider currently acquired by Dialog Axiata in 2012. Develop and maintain fruitful relationships with new and existing customers, identifying new markets and generating sales leads, coordinating all sales and service activities such as presentations, Proposals, Promotions, and visiting customers to pitch products and services service, Maintain and achieving the highest level of sales goals and service by handling eight Branches while motivating and training customer care executives were the key Job description.