Sr. Sales Account Manager
Clarity of Vision Information Technology
Total years of experience :17 years, 11 Months
Skills: Sales Development · Client Relations · Revenue Generation · Account Planning · Key Performance Indicators · Cyber-security · Partner Relationship Management · Identifying New Opportunities · Sales Strategy · Business Planning · Key Accounts Management · Communication & Presentation Skills
Key Products: Microsoft, Cyber Security, Cloud & Server & Storage.
Managed a portfolio of accounts to achieve long-term success.
Developed positive relationships and handled customers’ needs.
Provided support to Account managers and provided input regarding business development
and solution expertise.
Providing all Solutions (DC, Network Infrastructure, Domain Network security, DR & Backup)
Closed the deals on time maintaining highest possible profit margins.
Selling cloud solutions (O365, Microsoft Azure & AWS etc.)
Managed Services (SLA).
Responsibilities/Accomplishments:
Main Products dealing: Cisco, Cyber Security & Networking:
▪ Works directly with Cisco Team (VDC), receiving the leads from Cisco AMs, and submitting
the proposal.
▪ Creating estimate and DID in CCW portal.
▪ Providing weekly sales reports to the VDC team.
▪ Tenders & Bids submission on e-portal.
▪ Providing all cyber security solutions (NGFW, Network management) (PAM, NAC, SIEM,
EDR, XDR) etc.
▪ Network Security, End-to-end Managed Security Services, IAM Services & Identity
management (IdM)
▪ Providing all Data Center Monitoring & management, and Cloud Services
▪ Providing all Active & Passive Networks including Structured Cabling solutions
▪ Updated daily CRM with all the relevant information (Zoho CRM) possible profit margins
Assisted in developing pricing strategies in conjunction with the DM and VP, Commercial
Operations.
▪ Involved in developing strategic marketing plans for Servers & Storages, Cisco/TP-Link
Consumer products or product line through, Market research, competitive analysis, pricing,
customer engagement, and business Planning.
▪ Maintained (Zoho CRM) records of territory, customer order potential, status of sales in
progress and provide feedback to management on a regular basis.
▪ Developed and leveraged relationships to assist the sales team in deal execution.
▪ Established contact and began to develop relationships in competitive accounts.
▪ Utilized sales analysis tools to understand customer dynamics, identified opportunities and
threats and created action plans to meet sales goals.
▪ Worked closely with Product Management, Client Services and Executive Management in
development of product and business models necessary.
▪ Provided support to Account managers and provided input regarding business development
and solution expertise.
▪ Managed a portfolio of accounts to achieve long-term success.
▪ Developed positive relationships and handled customers’ needs.
▪ Generated new sales using existing and potential customer networks.
▪ Reported on the status of accounts and transactions.
▪ Monitored sales metrics (e.g. quarterly sales results and annual forecasts).
▪ Maintained an appropriate sales pipeline to achieve quota and kept the pipeline updated.
Updated daily CRM with all the relevant information (Zoho CRM) possible profit margins.
▪ Maintained a high standard of service within new and existing accounts to ensure continued business.
▪ Worked closely with the Finance team to ensure that payment collection is done on time.
▪ Closed the deals on time maintaining highest Drove business and ensured sustained growth, focusing on achieving/ surpassing
sales targets.
▪ Expanded business reach and proactively created new sales leads/ opportunities.
▪ Maintained active accounts to ensure customer satisfaction and opportunities for repeat business.
▪ Maintained professional and technical knowledge by attending educational workshops, and participating in various trainings
assigned by the line manager.
▪ Closed the deals on time maintaining highest possible profit margins.
▪ Maintained a high standard of service and built the target customers base.
Pro-actively arranged conference / standalone calls; prepared and presented customized presentations for vendor, unit head &
target customers and followed up & closed pending opportunities. Worked closely with sales team & vendor to help drive sales
and collaborated with account executives to penetrate new accounts. Identified potential customers and performed product
demonstrations. Collaborated with account managers to prepare and deliver performance updates and quarterly business
reviews for channel breadth, segments and product mix.
▪ Skillfully worked with company executives to identify new business opportunities. Followed up with team and kept track of
leads and all activities on daily basis to achieve sales goals. Identified potential target customers based on predetermined
parameters. Engaged and built sales plans with Microsoft account managers both inside and on field.
▪ Proficiently performed sales, trend and profitability analysis; managed key customer’s relationship and actively developed
new business opportunities in market. Identified emerging markets and market shifts while being fully aware of new products
and competition.
Coherently identified business opportunities by identifying prospects and evaluating their position in industry; researched and
analyzed IT services sales options. Prepared and confirmed pro forma invoices / sales order upon receiving new orders from
Regional Export Sales Team for respective customers and forwarded that to customers to start payment transfer process.
Prepared monthly/weekly report of all received orders.
▪ Expertly liaised with procurement manager for checking availability of respective product as per customer’s requirement. Sold
IT services products such as annual maintenance, manpower resources; developed relationships with prospects and
recommended solutions. Maintained relationship with clients by providing support, information and guidance; researched and
recommended new opportunities, profit and service improvements.
▪ Efficiently closed approved purchase order to plant along with order instructions as per respective export country Government
Authorities. Prepared Manual Commercial Invoice (in excel) & packing list for all dispatched orders. Submitted signed L/C
application/form along with complete shipping documents to bank. Prepared various custom documents online like Certificate
of Origin from Chamber of Commerce.
Adeptly established and maintained close relationship with key existing and potential customers. Followed up with direct
wholesalers on customer inquiries and complaints; introduced company as best solution provider in corporate market by
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