febe guinita

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Coordinates work activities among departments.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Inventories stock to ensure adequate s
• Evaluates records to forecast department personnel requirements. Makes recommendations to improve service and ensure more efficient operation.
• Prepares reports concerning room occupancy, payroll, and department expenses.
• Selects and purchases new furnishings.
• Performs cleaning duties in cases of emergency or staff shortage.
• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
• Attends staff meetings to discuss company policies and patrons' complaints.
• Issues supplies and equipment to workers.
• Establishes standards and procedures for work of housekeeping staff.
• Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
• Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
• Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals supplies.

• Responsible for clear and effective communication between housekeeping and other departments.
• Fill in for staff where necessary.
• Order supplies as assigned by the Housekeeping Manager.
• Report all work orders to engineering/maintenance any and all problems needing repairs.
• Focus on Special Emphasis on Priority and VIP guests.
• Create a courteous friendly, professional, work environment through open line of communication.
• Ensure compliance with safety and sanitation standard.
• Inspect and maintain hotel rooms daily.
• Maintain a regular deep cleaning program, a monthly planner consisting of a project a day. Floor/carpet care. Flipping of mattresses (Keeping records/check lists).
• maintaining a monthly linen inventory
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations.
• Other duties as required
• Maintain an overall clean and safe hotel for our guests as well as our employees, establishing and maintaining quality control
• Utilizing the proper equipment and supplies for the efficient and economical operation of the hotel.
• Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue.
• Supervise, train, support, and monitor room attendants, turndown attendants, and housemen
• Ensure that housekeeping services are completed in a first-class manner.
• Provide guests with professional, efficient, prompt and courteous service
• Assign daily tasks to the housekeeping staff.
• Inspect and ensures all rooms have been assigned and serviced each day -Coaches employees as required.
• Assist the Housekeeping Manager managing the staff company goals and objectives.

• Welcome guest and greet them cheerfully then offer them seats and drinks.
• Dealing with clients for any queries such as visa requirements/charges and tour packages.
• Answering phone calls and note down specific information or record as voices messages, then transfer the call to the concern staff and ensure that no call go unanswered.
• Responsible for arranging appointment with the manager and to several companies.
• Receive and sort out the mails queries.
• Responsible for making travel bookings for domestic and international services.
• Assigned the tasks of handling and maintaining correspondence files.
• Improves workflow and simplify reporting procedures.
• Maintaining appointment diary by manually and electronically.
• Implement cost reductions.