Fedaa Saad Mohamed Ali, Sales Executive

Fedaa Saad Mohamed Ali

Sales Executive

Etisalat UAE - Telecom

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, ' Bachelor of Arts and Education ' English' 2003 ' .
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Sales Executive at Etisalat UAE - Telecom
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2008

Senior Sales Executive
Etisalat UAE Telecommunications Since October 2008
Responsibilities completed
1- Working in Etisalat UAE as Sales & Service Officer from 1/10/2008 until now.
2- More than 14 years experience in sales and customer services.
3- Full awareness with all retail applications ( Wincash, Wincash Logistic store and CBCM ).
4- Follow all Etisalat rules and explain the journey to customers.
5- To actively promote all products and services to a wide range of customer.
6- Sell the latest smart phones and tablets hand sets, like iphone 14, iphone 15 Pro and iphone 15 Pro Max & New iPad Pro 12.9 and Samsung Galaxy S23 Ultra 5G and Samsung Galaxy Note 20 5G & Galaxy Note Ultra 5G and Huawei devices. Also provide internet connections and e-life 2p & 3p and Business Quick Start .
7- Receiving and processing cash or credit payment and submit all cash transaction and deposit in to bank on a daily basis.
8- processed the sales and payments via Wincash, Wincash Logistic and CBCM.
9- Accurately of handling cash.
10- Greeting the customer on counter with warmth.
11- Listening to customer requirements and matches their needs with our products.
12- Handle customers' inquiries & complains in a positive manner.
13- Implementation of sales activities plus company policies and procedures
14- Achieve sales targets every month and help my team to achieve our targets.
15-Having good knowledge in using outlook.
16- Also, English teacher for one year in Egypt. ( 2004- 2005 ).

Education

Bachelor's degree, ' Bachelor of Arts and Education ' English' 2003 ' .
  • at Al Azhar University
  • May 2003
Bachelor's degree, Very Good
  • at Al Azhar University
  • May 2003

Specialties & Skills

Sales Support
English
Computer Service
Customer Service
Excellent in communication and presentation skills.
Computer skills and using outlook.
Build and maintain good relations with customers.
Implementation of sales activities plus company policies and procedures.
Good communication skills, oral and written.
Achieve sales targets every month and help my team to achieve our targets.
More than 14 years sales experience ,Working in ' Etisalat UAE ' as Sales Executive & sales officer

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Agent Elite Programme (Certificate)
Date Attended:
February 2021

Hobbies

  • Sports Football. Chess. Computing. Reading. Socializing with friends and family. Watching TV.