Associate Salary
ITMAM
Total years of experience :18 years, 4 Months
Salaries/Remittances
• Processing inward and outward salary payments request received from OMNIFlow (UAEFTS - CB103/CB202).
• Processing of all types of fund transfer request CB, FCY, SDV, Spot, Etc.
• Processing all types of Standing Instructions, Sweep in and Sweep out request received from Siebel system and even those request from investment team.
• Monitors expired and 3 months defaulted Standing Instructions.
• Processing of PDC Discounting request as well as all related reconciliations on the same (daily, weekly and monthly).
• Processing of Foreign Outward Bill Collection Cheques, i.e. USD, GBP, EUR, OMR, KWD, SAR, etc.
• Respond to all remedy cases in line with the agreed SLA and TAT.
• Issuance, reissuance and cancellation of Manager’s Cheques requests.
• Monitor and handles team activities and performances efficiently for the better productivity percentages.
• Printing of individual and batch teller reports, sending daily team productivity and checking daily team checklist every EOD.
Clearing
• Processing inward, in house and outward clearing Cheques through ICCS.
• Verifications of Direct Debit Applications (DDS).
• Processing ICCS reconciliation against Central Bank.
• Manually match rejected Cheques in ICCS.
• Prepares report for the instruments which have not receive and reported as missing and or outstanding.
• Coordinate with the branches who holds the physical Cheques which not sent us and missing in our record.
• To handle profile of default clients of the bank for the retail product of credit cards.
• Handle and support the staff inquires of daily basis.
• Monitor and notify customers of accounts exceeding their credit limits.
• Recommended the settlements for the defaulters to the collection manager.
• To strongly follow up with the clients on default payments, resolving their complaints, considering their suggestions, making re-arrangements for settling their dues and updating them on their credit rating.
• Updating records of default clients when they move to different bucket levels and informing the clients on the same.
• To perform over and above my monthly target interims of maximum collection, resolving clients concerns and retaining the good clients.
• To make necessary arrangements on daily basis for transferring the collected dues from clients to the respective bank accounts.
• Handle correspondence as required by the Manager.
• Organize and maintain an effective filing system covering a wide range of subjects.
• Maintain confidentiality and secrecy of all sensitive files and correspondence.
• Assist in handling all Team matters from time to time, as given.
• Collate and distribute daily reports to the management.
• Maintain daily records of various Jobs requested by the Management.
• Provide support for Collectors / Recovery Officers.
• Collate and analyze various databases as required by the Management.
• Perform any other duties or responsibilities consistent with the role as assigned by management.
• Include collects, cleans collates & analyzes data, prepares and distributes periodic reports, and maintain databases required for decision making by the Group.
Inward Reconciliation
Scanning those instruments in ICCS Recon System for matching against the central bank received data.
Manual matching of instruments which had been rejected
Prepare a report for the instruments we have not received and reported as missing or outstanding in the system
Prepare and file a report of the daily control report from central bank against what we have received
Prepare a letter for the presenting bank after end of the week for all of the missing and still outstanding physical instruments in system
Outward Reconciliation
Scanning those outward clearing cheques received from branches in ICCS Recon System
Pulling out those outward cheque returns for some technical and financial reasons and attaching it in the printed advices for the dispatched
Packing all the cheques in a bag before sending out to UAE Central Bank
Outward Clearing
Perform pre-processing/technical verification for all the cheque before it scan to the ICCS for clearing. i.e. PDC
Scanning those instruments and deposit slips in ICCS for cheque received at clearing unit.
Data entry in ICCS for those scanned instruments
Sign Verification
Signature verification of instruments in SIGCAP
Technical verification of instruments i.e. PDC/stale dated chq, any alteration authenticated, etc. received in ICCS
Marking those inward cheque instruments for those account that already close.
Doing return inward chq instruments for financial reasons in ICCS in marker level
EBBS Posting/Uploads
Posting transguard transactions, salary cheques, transfer cheques, card payments
Uploading the posting files from ICCS in respect to Outward and Inward Clearing and their respective cheque returns
Maintenance of computer laboratory facility
Maintenance of network and internet connection
Installing software applications and programs
PC Troubleshooting for software and hardware
Assisting the needs of the students and instructors
Establish a system for incoming and outgoing documents and other pertinent documents related to the job opening development such as variation notices and orders, payments, request for information, visa’s, plane ticket’s, etc.
Regularly updates the Submittal Log to monitor where the submittals are pending with and give notice for further processing (Review/Approval) of the submittals accordingly.
Monitor the important correspondence which requires information or necessary action and documents pertaining to qualification exam result, contract requirements, variations, payments, submittals, and others.
Short listing of candidates for those applicants who fits and qualified for the position ordered by the employer.
Store files, scans, timesheets and other documents for easy and rapid retrieval, display and editing.
Do other related task as maybe assigned by the superiors