Sales Manager - Dynamics Solution
Al Falak Electronic Equipment & Supplies Co
Total years of experience :12 years, 4 Months
Develop and document account plans that result in software and services revenue growth and enhanced customer relationship for Al-Falak.
Establish and maintain long-term relationships with key business and technical decision-makers.
Maintain an accurate sales forecast and generate leads on a weekly basis.
Develop and execute a winning strategy over competitors to increase overall market share.
Build a pipeline and satisfy customers’ needs and requests.
Response to customers' queries in a timely manner and aspire to deliver a positive customer experience.
Keep current clients satisfied and delivering exceptional client service on a day-to-day basis.
Generate new business using existing and potential customer networks.
Tender (To manage the bid qualification process for new opportunities).
Ensure timely delivery of compliant and commercially sound bids.
Identify and understand key issues and requirements with customers and provide a trusted solution.
Manage sales opportunities through the entire Solution Selling Process.
Work with Al-Falak internal resources and industry partners together to provide a total solution to address customers’ requirements.
Supervising & maintaining a healthy Account receivable.
Communicated effectively with clients to achieve positive outcomes of ERP, CRM, EPM, SharePoint, BI, and other projects.
Assessed changing markets, customer conditions, and competitor data and initiated update of account plans accordingly.
Identified and then implemented a more efficient method of sending products to customers, which received all-around positive feedback.
Daily meetings held to assist clients via phone, email, online presentations, screen-sharing, and direct in-person communication.
Sent updated and accurate account information to salesmen and account executives.
Improved relationships with clients and provide personalized customer service to retain accounts and increase company loyalty.
Assists in drawing up the sales plan annually with the line Manager.
Keeps a record on former, existing, potential clients and a profile of each of them.
Organizes regular visits for potential clients to sign with them.
Prepares a tentative monthly schedule to record all sales and other related activities for the preceding month.
Ensures that all complaints are reviewed, investigated and follow-up action is initiated.
Maintains a close working rapport with professional people, the charted accountants, clients, and companies who are supporters.
Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner.
Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost-effectiveness, and productivity enhancement.
Follow daily operations relating to the job to ensure work continuity.
Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.
Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.
Daily meetings held to assist clients via phone, email, online presentations, screen-sharing, and direct in-person communication.
Collaborated with chartered accountants and consultants to plan, construct, implement, and measure the effectiveness of various campaigns.
Increased team success by establishing and enforcing the company's sales objectives and motivating the team to increase its efforts to achieve those ends.
Led sales of ERP by combining a detailed knowledge of customer preferences, active listening skills, and a proactive attitude.
Produced increased Monthly sales using my connections and relationship with more consultants.
Assists in drawing up the sales plan annually with the line Manager.
Keeps a record on former, existing, potential clients and a profile of each of them.
Organizes regular visits for potential clients to sign with them. - Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.
Assessed changing markets, customer conditions, and competitor data and initiated update of account plans accordingly.
Identified and then implemented a more efficient method of sending products to customers, which received all-around positive feedback.
Daily meetings held to assist clients via phone, email, online presentations, screen-sharing, and direct in-person communication.
Sent updated and accurate account information to salesmen and account executives.
Improved relationships with clients and provide personalized customer service to retain accounts and increase company loyalty.
HR & Administrative coordinator.
Preparing slips salaries.
Follow up medical insurance for employees.
Other things related to the HR department.
Local Suppliers Accounts.
International Suppliers' accounts.
Payments.
Follow up with Head stores.
Other things related to Finance Department.
Management Small & Medium Enterprise
Accounting
