shop supervisor
Sephora Middle East
Total years of experience :8 years, 7 Months
• Assist other store employees with their work
• Disseminate tasks and orders to employees
• Train and evaluate trainees
• Check the flow of the store from time to time.
• Check the products before the opening and closing of the store
• Encode the delivered or ordered materials or products
• Assist the customer with their demands, suggestions and complaints.
• Communicate with the manager regarding the sales, employees and other important matters.
Act as officer in charge whenever the Manager is not available.
• Maintaining and increasing sales of your company's products
• Reaching the targets and goals set for your area.
• Establishing, maintaining and expanding your customer base.
• Increasing business opportunities through various routes to market.
• Allocating areas to sales representatives.
• Developing sales strategies and setting targets.
• Monitoring your team's performance and motivating them to reach targets
• Compiling and analysing sales figures
• Collecting customer feedback and market research
• Reporting to senior managers
Keeping up to date with products and competitors
• Planned, monitored and maximized retail budgets and product inventory, purchasing and sales.
• Worked closely with regional managers and store owners to coordinate and determine the most cost-effective marketing strategies.
• Drafted proposals, recruit employees, and researched and tracked products.
• Provide thorough training, and maintained the skills and well-being of current staff with motivational incentives and evaluations.
• Supervising and organizing training
• Addressed customer needs by immediately resolving conflict, inspiring long-term customer relationships, and creatively placing and rotating merchandise in a way that best catches customers' attention.
Overseeing stock control and receiving orders.
Education: