Feras Taieb

• Partnered with local retail stores to develop a custom payment gateway system, automating bill payments for over 750 customers.
• Digitized the manual payment process by integrating existing store systems with the new platform, significantly enhancing transaction speed and reliability.
• Implemented secure data handling protocols to ensure compliance with financial regulations and protect customer information.
• Provided training and support to store personnel, ensuring smooth adoption and operation of the new system.

Key Achievements:

• Increased transaction eficiency by 80% by automating bill payments, leading to higher customer satisfaction.
• Reduced manual payment processing time by 90 hours per week, allowing staf to focus on customer service and other essential tasks.

• Led the full-stack development of a scalable clinic management system adopted by 50% of clinics in the region.
• Collaborated with over 50 medical professionals to design and implement features tailored to diverse clinical needs.
• Developed comprehensive modules including: ○ Client Management: Balance tracking, patient records, clinical notes, lab orders, and accounting integration. ○ Appointment Management: Scheduling, reminders, and calendar integration to optimize patient flow. ○ Employee Management: Administration of doctors and secretaries, including scheduling and role-based access control. ○ Accounting Management: Templates for doctors and advanced accounting features for customers, suppliers, and labs, facilitating financial operations for advanced accountants.
• Engineered a robust MySQL database architecture, optimizing data retrieval and storage for high performance across multiple clinics.
• Developed backend APIs and services using Laravel, ensuring seamless integration with frontend interfaces and third-party systems.
• Utilized Git for version control, streamlining code collaboration and reducing integration issues by 40%.
• Deployed and maintained applications on Plesk-managed VPS servers, achieving 99.9% uptime and ensuring high availability for users.
• Iteratively improved the product by incorporating user feedback, resulting in a 70% increase in user satisfaction.
Key Achievements:

• Scaled the system to support various medical specialties, enabling future expansion to include all types of doctors and medical departments.
• Improved operational eficiency by 300% through automation of administrative tasks, reducing manual workload for clinic staf.
• Supported a 70% increase in user base without performance degradation, demonstrating the systems scalability.

• Designed and developed a comprehensive bus booking platform enabling administrators to manage bus trips, multiple stop points, and various bus size templates.
• Implemented a booking verification system to accommodate the absence of online payment APIs, utilizing manual payment code verification.
• Developed an automated booking cancellation feature for unverified bookings after a 3-hour window, improving seat availability and reducing no-shows by 60%.
• Created user-friendly interfaces using React and Next.js, enhancing user engagement.

Key Achievements:

• Streamlined the booking process, reducing booking errors by 80% and improving overall user satisfaction.
• Increased user engagement by 50% through intuitive UI/UX design.
• Successfully launched the platform within a tight three-month timeline, demonstrating strong project management and technical skills.