Ferden Jomar Sabillo

• Oversee housekeeping operations to ensure all rooms, hallways, and public areas are clean, organized, and meet hotel standards.
• Supervise housekeeping staff (room attendants, cleaners)
• Inspect rooms and public areas after cleaning
• Assign daily cleaning schedules and room allocations
• Ensure cleanliness standards and hygiene compliance
• Report maintenance issues and damages
• Monitor inventory of cleaning supplies and linens
• Train and guide housekeeping staff
• Handle guest requests related to housekeeping

Oversee the provision of cleaning services to clients, ensuring a high
standard of cleanliness and hygiene are always maintained.
Oversee the operations of all assigned facilities, ensuring adherence to
company standard and client requirements.
Conduct regular inspections of client facilities to assess service quality
and address any issues or concerns.
Collaborate with clients to understand their specific needs and
preferences, ensuring service delivery meets or exceeds expectations.
Respond promptly and effectively to clients inquiries, concerns and
complaints, taking appropriate action to resolve the issue.
Foster a positive and inclusive work environment, promoting teamwork,
professionalism and excellence service.
Keeping records of company assets, tools and consumables give
sufficient notice for consumables stock usage.
Conduct regular meetings with cleaning and security teams to
communicate expectations, provide updates and solicit feedback.
Implement performance improvement plans as needed, providing
coaching and support staff to address areas for development.
Ensuring compliance with all relevant regulations and standards,
including safety and security protocols.
Coordinate with suppliers to procure necessary cleaning supplies,
equipment and security related resources.
Manage leaves requests and ensure adequate staffing levels are
maintained to meet client requirements.
Report directly to the General Manager

• Supervised housekeeping and hospitality staff, ensuring adherence to hospital standards.
• Conducted staff evaluations, training, and performance coaching.
• Oversaw cleanliness of patient rooms, public areas, and other hospital facilities.
• Responded to patient and visitor concerns promptly.
• Monitored stock levels of cleaning materials and supplies.
• Ensured compliance with health and safety regulations.
• Conducted facility inspections and coordinated maintenance requests.
• Prepared reports on staff performance and operational efficiency.
• Created checklists and workflows for equipment and public area management.
• Supervised overnight operations and reported to the Hospitality Manager.

• Prepared monthly training calendars and conducted on-the-job training.
• Developed training plans for new and existing employees.
• Supervised room attendants and floor operations.
• Conducted inspections of stayover and arrival rooms.
• Ensured prompt handling of guest requests and complaints.
• Collaborated with other departments to maintain service excellence.
• Implemented grooming and service standards.

• Oversee housekeeping operations to ensure all rooms, hallways, and public areas are clean, organized, and meet hotel standards.
• Supervise housekeeping staff (room attendants, cleaners)
• Inspect rooms and public areas after cleaning
• Assign daily cleaning schedules and room allocations
• Ensure cleanliness standards and hygiene compliance
• Report maintenance issues and damages
• Monitor inventory of cleaning supplies and linens
• Train and guide housekeeping staff
• Handle guest requests related to housekeeping

• Oversee housekeeping operations to ensure all rooms, hallways, and public areas are clean, organized, and meet hotel standards.
• Supervise housekeeping staff (room attendants, cleaners)
• Inspect rooms and public areas after cleaning
• Assign daily cleaning schedules and room allocations
• Ensure cleanliness standards and hygiene compliance
• Report maintenance issues and damages
• Monitor inventory of cleaning supplies and linens
• Train and guide housekeeping staff
• Handle guest requests related to housekeeping