Project Manager
Techno Q
Total years of experience :12 years, 4 Months
Assist customer troubleshoot error codes for ATT Directv customers over the phone.
Resolve consumers query in terms of top ups (mobile reloads), monthly rate plans, service subscriptions, and general inquiry for new products of Virgin Mobile Prepaid Canada.
Trouble shootconsumer’s mobile phone device for network and coverage issues, phone features, and mobile internet subscription, and phone services.
Provide assistance for customer’s detailed usage.
Up sell and promote new products of Virgin Mobile Canada. (subscription plans, promotion for new SIM cards, promotion for new mobile devices on installment plans).
Working closely and direct reporting to the Sales Manager.
Prepare sales quotation, purchase order (local & international supplier), system invoice, delivery notes, and system receiving thru ERP (Adaleel ERP).
Technical submittal preparation for prospect projects.
Tender preparation for prospect projects.
Coordinate with the warehouse for delivery.
Ensure that delivery is being arranged with courier service for both local and international shipment.
Coordinate with local and international suppliers for order delivery and or shipment.
Site visits with the customers.
Back office support for the entire sales team
PWA Ashghal Information Systems Dept.
Correspond with different vendors for meetings, demonstration of products, and other related business exploration.
Undertake minutes of meeting (with the vendors).
Monitoring of projects and material requests as per the procedures in accordance with the Technical Operations Section for departments use. (project and material request status update).
Assist Systems Section team for the preparation of Scope of Works (project & material request) to be provided to Technical Operations to proceed further with the request.
Request for clarifications from various vendors in related to the scope of services, quotations, and specifications of their products are being carried out prior to technical and financial evaluation of a certain project and material request to be provided to Tender Committee upon pursuant of the scope / practice to proceed.
Preparation of Weekly / Monthly / Quarterly Reports from the Systems Sections (ISD Dept.)
Coordinator for the Change Management Request (Manage Engine Service Desk)
Back office support for the sales team.
Creating Inquiry numbers and manage contact lists in ERP (Microsoft Dynamics - Navision).
Preparing letters such as Ack. Letters, Inquiry Regrets letters, and some other letters connected to sales.
Preparing tenders submittal, quotation submittal.
Coordination with the clients for requested documents such as offer validity extension and or tender bond extension if required.
Updating Sales List
Preparing Calendar schedules for Sales Presentation, Meeting with Managers
Oversee operations for BCFSS team, inquiry monitoring and for sales quotations are being sent to the client.
Working closely and direct reporting to the Sales Manager.
Prepare sales quotation, purchase order (local & international supplier), system invoice, delivery notes, and system receiving thru ERP (Adaleel ERP).
Technical submittal preparation for prospect projects.
Tender preparation for prospect projects.
Coordinate with the warehouse for delivery.
Ensure that delivery is being arranged with courier service for both local and international shipment.
Coordinate with local and international suppliers for order delivery and or shipment.
Site visits with the customers.
Back office support for the entire sales team.
Public Works Authority - ASHGHAL (Secondment Staff)
Job Description:
Gathering of cost and details of specification of a certain IT products for a various projects and material requests from different vendors.
Coordinating with vendors for running projects ensuring that all requests are being carried out to the vendors in a timely manner without delay.
Correspond with different vendors for meetings, demonstration of products, and other related business exploration.
Monitoring of projects and material requests as per the procedures in accordance with the Technical Operations Section for departments use. (project and material request status update)
Assist Project Management Office Coordinator in monitoring and updating variation orders in regards to the running projects.(i.e. Performance Bond & Insurance Bond)
Request for clarifications from various vendors in related to the scope of services, quotations, and specifications of their products are being carried out prior to technical and financial evaluation of a certain project and material request to be provided to Tender Committee upon pursuant of the scope / practice to proceed.
Assist Systems Section team for the preparation of Scope of Works (project & material request) to be provided to Technical Operations to proceed further with the request.
1. HMR 822 ETIHAD Interim Terminal Project (Al Habtoor Leighton Group - Murray & Roberts Joint Venture)
Abu Dhabi International Airport Terminal 3
UAE
Document Controller (PCM Contract Manager)
1. Etihad T3 Project Abu Dhabi Intl Airport Jan 6, 2007 to Sep. 28, 2008
Receive all documents i.e. drawings, specifications, calculations, material submittals, etc.
Distribute documents to all parties involve for review prior to submission to the client for approval.
Update system log. (Primavera Expedition)
Monitor all documents that have been received from subcontractor and from the client for Planning Department’s use.
Preparing transmittal forms thru Primavera Expedition for sub contractor’s use and information.
Generating and distributing reports through Primavera Expedition.
Generating daily and monthly manpower, plant & equipment report to be logged in to client’s database.
Dealing with sub contractors queries and issue in regards to their submittals.
Fillings.
2. HMR 826 Paris Sorbonne University Abu Dhabi (Al Habtoor Leighton Group - Murray & Roberts Joint Venture)
Al Ream Island Abu Dhabi UAE
Document Controller (PCM Contract Manager)
Sep. 29, 2008 - July 6, 2009
Creating layouts for project’s use in documentation system.
Maintaining system logs and updating specific layouts for various sub contractors.
Modifications of layouts and pages of PCM using the Infomaker.
Generating reports using Primavera Expedition.
Receive all documents i.e. drawings, specifications, calculations, material submittals, etc.
Distribute documents to all parties involve for review prior to submission to the client for approval.
Update system log. (Primavera Expedition)
Monitor all documents that have been received from subcontractor and from the client for Planning Department’s use.
Fillings.
Preparing transmittal forms thru Primavera Expedition for sub contractor’s use and information.
Dealing with sub contractor’s queries and issue in regard to their submittals for discrepancies and issues to be settled.
Assigned as the statistical clerk at the personnel & administration department.
Assigned as the secretary for Rotor Wing Material Support Section at RasTanura Airstrip, Saudi Aramco Aviation Department.
Distribute daily report thru e-mail, preparation of monthly reports, maintain & update all files.
Prepare airfreight manifest for sending repairable items out of the kingdom.
Preparing of Dangerous Goods for sending repairable items out of the kingdom
Keep track of warehouse inventory accuracy on both manual and system
Prepare all materials needed by the production line
Issuing of urgent materials needed by the production line based on the priority job order number from the production planner.