Ferdinand Trinidad

Assist customer troubleshoot error codes for ATT Directv customers over the phone.

 Resolve consumers query in terms of top ups (mobile reloads), monthly rate plans, service subscriptions, and general inquiry for new products of Virgin Mobile Prepaid Canada.
 Trouble shootconsumer’s mobile phone device for network and coverage issues, phone features, and mobile internet subscription, and phone services.
 Provide assistance for customer’s detailed usage.
 Up sell and promote new products of Virgin Mobile Canada. (subscription plans, promotion for new SIM cards, promotion for new mobile devices on installment plans).

 Working closely and direct reporting to the Sales Manager.
 Prepare sales quotation, purchase order (local & international supplier), system invoice, delivery notes, and system receiving thru ERP (Adaleel ERP).
 Technical submittal preparation for prospect projects.
 Tender preparation for prospect projects.
 Coordinate with the warehouse for delivery.
 Ensure that delivery is being arranged with courier service for both local and international shipment.
 Coordinate with local and international suppliers for order delivery and or shipment.
 Site visits with the customers.
 Back office support for the entire sales team

PWA Ashghal Information Systems Dept.

 Correspond with different vendors for meetings, demonstration of products, and other related business exploration.
 Undertake minutes of meeting (with the vendors).
 Monitoring of projects and material requests as per the procedures in accordance with the Technical Operations Section for departments use. (project and material request status update).
 Assist Systems Section team for the preparation of Scope of Works (project & material request) to be provided to Technical Operations to proceed further with the request.
 Request for clarifications from various vendors in related to the scope of services, quotations, and specifications of their products are being carried out prior to technical and financial evaluation of a certain project and material request to be provided to Tender Committee upon pursuant of the scope / practice to proceed.
 Preparation of Weekly / Monthly / Quarterly Reports from the Systems Sections (ISD Dept.)
 Coordinator for the Change Management Request (Manage Engine Service Desk)

 Back office support for the sales team.
 Creating Inquiry numbers and manage contact lists in ERP (Microsoft Dynamics - Navision).
 Preparing letters such as Ack. Letters, Inquiry Regrets letters, and some other letters connected to sales.
 Preparing tenders submittal, quotation submittal.
 Coordination with the clients for requested documents such as offer validity extension and or tender bond extension if required.
 Updating Sales List
 Preparing Calendar schedules for Sales Presentation, Meeting with Managers
 Oversee operations for BCFSS team, inquiry monitoring and for sales quotations are being sent to the client.

 Working closely and direct reporting to the Sales Manager.
 Prepare sales quotation, purchase order (local & international supplier), system invoice, delivery notes, and system receiving thru ERP (Adaleel ERP).
 Technical submittal preparation for prospect projects.
 Tender preparation for prospect projects.
 Coordinate with the warehouse for delivery.
 Ensure that delivery is being arranged with courier service for both local and international shipment.
 Coordinate with local and international suppliers for order delivery and or shipment.
 Site visits with the customers.
 Back office support for the entire sales team.

Public Works Authority - ASHGHAL (Secondment Staff)

Job Description:

 Gathering of cost and details of specification of a certain IT products for a various projects and material requests from different vendors.
 Coordinating with vendors for running projects ensuring that all requests are being carried out to the vendors in a timely manner without delay.
 Correspond with different vendors for meetings, demonstration of products, and other related business exploration.
 Monitoring of projects and material requests as per the procedures in accordance with the Technical Operations Section for departments use. (project and material request status update)
 Assist Project Management Office Coordinator in monitoring and updating variation orders in regards to the running projects.(i.e. Performance Bond & Insurance Bond)
 Request for clarifications from various vendors in related to the scope of services, quotations, and specifications of their products are being carried out prior to technical and financial evaluation of a certain project and material request to be provided to Tender Committee upon pursuant of the scope / practice to proceed.
 Assist Systems Section team for the preparation of Scope of Works (project & material request) to be provided to Technical Operations to proceed further with the request.

1. HMR 822 ETIHAD Interim Terminal Project (Al Habtoor Leighton Group - Murray & Roberts Joint Venture)
Abu Dhabi International Airport Terminal 3
UAE

Document Controller (PCM Contract Manager)

1. Etihad T3 Project Abu Dhabi Intl Airport Jan 6, 2007 to Sep. 28, 2008
 Receive all documents i.e. drawings, specifications, calculations, material submittals, etc.
 Distribute documents to all parties involve for review prior to submission to the client for approval.
 Update system log. (Primavera Expedition)
 Monitor all documents that have been received from subcontractor and from the client for Planning Department’s use.
 Preparing transmittal forms thru Primavera Expedition for sub contractor’s use and information.
 Generating and distributing reports through Primavera Expedition.
 Generating daily and monthly manpower, plant & equipment report to be logged in to client’s database.
 Dealing with sub contractors queries and issue in regards to their submittals.
 Fillings.

2. HMR 826 Paris Sorbonne University Abu Dhabi (Al Habtoor Leighton Group - Murray & Roberts Joint Venture)
Al Ream Island Abu Dhabi UAE

Document Controller (PCM Contract Manager)
Sep. 29, 2008 - July 6, 2009

 Creating layouts for project’s use in documentation system.
 Maintaining system logs and updating specific layouts for various sub contractors.
 Modifications of layouts and pages of PCM using the Infomaker.
 Generating reports using Primavera Expedition.
 Receive all documents i.e. drawings, specifications, calculations, material submittals, etc.
 Distribute documents to all parties involve for review prior to submission to the client for approval.
 Update system log. (Primavera Expedition)
 Monitor all documents that have been received from subcontractor and from the client for Planning Department’s use.
 Fillings.
 Preparing transmittal forms thru Primavera Expedition for sub contractor’s use and information.
 Dealing with sub contractor’s queries and issue in regard to their submittals for discrepancies and issues to be settled.

 Assigned as the statistical clerk at the personnel & administration department.
 Assigned as the secretary for Rotor Wing Material Support Section at RasTanura Airstrip, Saudi Aramco Aviation Department.
 Distribute daily report thru e-mail, preparation of monthly reports, maintain & update all files.
 Prepare airfreight manifest for sending repairable items out of the kingdom.
 Preparing of Dangerous Goods for sending repairable items out of the kingdom

 Keep track of warehouse inventory accuracy on both manual and system
 Prepare all materials needed by the production line
 Issuing of urgent materials needed by the production line based on the priority job order number from the production planner.