feroz shaik, IT Manager

feroz shaik

IT Manager

Farabi Medical

Location
Saudi Arabia - Riyadh
Education
Master's degree, Business Administration
Experience
23 years, 2 Months

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Work Experience

Total years of experience :23 years, 2 Months

IT Manager at Farabi Medical
  • Saudi Arabia - Riyadh
  • My current job since April 2009

•Planned, designed and delivered diverse IT solutions.
•Defined & developed company IT polices & procedures
•Built and maintained network infrastructure consisting of Windows, and virtual products.
•Managed and monitored all installed systems for highest level of availability.
•Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
•Took charge of ERP systems implementation & integration successfully over company branches.
•Led a team of technical staff through defining the requirements for several support applications.
•Managed IT help desk plans and activities
•Manage the IT budgets and expenditure on hardware and software.
•Developing & maintaining the company IT systems, software and databases.
•Recommending and implementing improvements and efficiencies.
•Conducted company-wide technology instruction, onboarding and education.
•Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to vision, mission and purpose.

Sr. System Administrator at NESK TRADING ESTABLISHMENT
  • Saudi Arabia - Riyadh
  • February 2008 to March 2009

Deployment and administration of Domain and Active directory infrastructure.
Configuring and Troubleshooting Email Clients like Microsoft Outlook 2003& 2007.
Performing backup for user data and computer systems state data on win2k and windows 2003 server.
Creating user’s group and assign rights to them.
Installation of SQL2000 server and maintenance.
Installation and maintenance of Point of Sale (NCR)Systems in K.S.A.

Systems & Network Administrator at AL HANOUF GROUP
  • Saudi Arabia - Riyadh
  • August 2003 to December 2007

Managing User and Group Administration
Installing and troubleshooting Microsoft Windows Server 2003, Windows XP Professional and Windows Vista
Managing File Systems, Partitions, RAID on disks
Implementing Disk Quotas and Distributed File System
Planning and enabling policies, roaming Profiles and auditing the network resources
Securing resources with shared folder and NTFS permissions
Troubleshooting the network and boot problems
Installing and Configuring DHCP, WINS and DNS servers
Maintaining Connectivity in Heterogeneous Environments
Configuration of LAN/WAN interfaces.
Install & configure Orbit, DSL modems and Satellite (Star Duo, Saudi sky) Internet connections
Install / Upgrade Software & hardware to latest versions & patches release levels.
Interact with users to resolve problems pertaining to network connectivity, user logins, data backup, printing/ plotting, file permissions.
Installation and Configure Nortel Switch's and Batch panels.

Pre sales Engineer at SOFTLAND COMPUTERS
  • Saudi Arabia - Riyadh
  • February 2001 to July 2003

Attending Customers for their personnel Desktops and Organizations on AMC's Includes installing hardware, software and networks (Win 2k Server Domains, Exchange Servers & workgroups with cabled LAN and Wireless LAN) and attending preventive maintenance, fixing PC and Network Problems

Education

Master's degree, Business Administration
  • at Gitam University
  • February 2020

in

Bachelor's degree, Bachelor of Science
  • at Sri Krishnadevaraya University
  • June 2001

Specialties & Skills

Administration
Network Technology
Installation
Security planning
Systems Budget Management
COMPUTER HARDWARE
DATABASE ADMINISTRATION
MANAGEMENT
ADOBE ACROBAT
AUDITING
LEADERSHIP
Training & Development
Team Work
Internal Audits
Good listening skills
Requirements analysis
SAP B 1
Cloud Managment
SQL SERVER
Office 365
Microsoft Dynamics AX 2012 R3 Retail

Languages

Arabic
Intermediate
English
Expert
Urdu
Expert

Training and Certifications

Post Graduate Cloud Computing (Training)
Training Institute:
Caltech
Date Attended:
January 2023
AWS Certified Solutions Architect - AWS Certification (Training)
Training Institute:
AWS
Date Attended:
January 2022
SQL DBA (Training)
Training Institute:
Mircosoft
Date Attended:
January 2015
ITIL® V4 Foundation Certificate in IT Service Management (Certificate)
Date Attended:
February 2021
ACE‐ACRONIS CERTIFIED ENGINEER (Certificate)
CCNA-CISCO CERTIFIED NETWORK ASSOCIATE (Certificate)
MCSE- MICROSOFT CERTIFIED SYSTEM ENGINEER (Certificate)
Project Management PMBOK (Training)
Training Institute:
PMI