Feryel عدة, Office Manager HR coordinator

Feryel عدة

Office Manager HR coordinator

Ultimate Oil and Gas DMCC

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, l
الخبرات
17 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 2 أشهر

Office Manager HR coordinator في Ultimate Oil and Gas DMCC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2016

• Support Vice President, Senior Managers, Managers, Engineers, Accounting and other staff to ensure the office runs efficiently
• Review and process all new hire paperwork, and conduct new hire orientation
• Respond to benefit questions from candidates and employees
• Prepare and maintain training schedules
• Prepare payroll summaries and process time sheets
• Schedule staff for various drug and physical testing
• Answer multi-line phone system
• Collect, sort, and distribute incoming mail
• Prepare UPS and DHL overseas packages
• Primary customer and management contact for safety issues
• Track work hours and report to Corporate Safety
• May conduct safety training
• May administer safety incentive program
• Order safety equipment/supplies
PRO responsibilities:
• Arrange visa (work permit, husband sponsored visa, visit visa etc.) for expatriates and their family.
• Schedule staff’s visa, medical, coordinating with other internal and external departments. • Collect all appropriate documentation necessary for visa and permits required to be processed.
• Organize visas for holiday and business related travel for managers as required.
• Responding to staff queries on Visa/ Labour/ Passport related matters.
• Ensure all visa, medical and labour permits are up to date and arrange timely renewal.
• Assist in all general inquiries concerning labour and immigration matters.
• Will provide admin support as needed.
HR Coordinator Duties:
• Participate in recruitment, selection and induction processes ensuring best practice & company policy are applied in order that the required competence is attracted and retained within the business.
• Support on boarding of personnel who are new to the project/function through effective project induction.
• Support in the management of maternity, paternity and sick absence issues.
• Provide accurate advice to employees and management on general HR policies/procedures and manage the processes around these.
• Liaise closely with the Training Provider and HR Administrator to ensure that any issues or requirements from the project are met as quickly as possible, for both training and medical issues.
• Work with the HR database to provide reports from the system on an ad-hoc basis as required.
• To provide reports to the HR Business Partner and operations management as required.

Office Manager and HR Assistant في Bombardier Transportation Gulf
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2014

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Maintains office staff by recruiting, selecting, orienting, and training employees.
• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Contributes to team effort by accomplishing related results as needed.

HR Role:
• Assist with day-to-day operations of the HR functions and duties

HR Role:
• Assist with day-to-day operations of the HR functions and duties

• Provide clerical and administrative support to Human Resources executives
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc) and take minutes

Team leader في Servcorp
  • الإمارات العربية المتحدة - دبي
  • مارس 2013 إلى مارس 2014

• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Provide the team with a vision of the project objectives
• Motivate and inspire team members
• Lead by setting a good example (role model) - behavior consistent with words
• Coach and help develop team members; help resolve dysfunctional behavior
• Facilitate problem solving and collaboration
• Strive for team consensus and win-win agreements
• Ensure discussions and decisions lead toward closure
• Maintain healthy group dynamics
• Intervene when necessary to aid the group in resolving issues
• Assure that the team members have the necessary education and training to effectively participate on the team
• Encourage creativity, risk-taking, and constant improvement
• Recognize and celebrate team and team member accomplishments and exceptional performance

Sales Manager في 4c tourism
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2012 إلى ديسمبر 2013

• Ensuring the achievement of a high standard of customer service.
• Developing pricing and marketing strategies.
• Maximising profit through effective use of business KPI’s and performance management process.
• Managing store manpower effectively and in line with KPI objectives ensuring no unnecessary wastage of controllable wage costs.
• Ensuring deadlines and targets are achieved whilst maintaining a high quality of service.
• Devising unique strategies and techniques to achieve the sales targets.
• Identifying and winning new business opportunities within defined market sectors.

Cabin Crew في Qatar Airways
  • قطر
  • أبريل 2009 إلى أبريل 2011

• A qualified professional having relevant experiences in aviation sector as member of the cabin crew of Qatar Airways.
• In course of my work expertise in the given industry segment, I have been efficiently trained with excellent customer service skills, professional communication skills, a diplomatic approach in dealing with difficult passengers and have ability to work quickly and proactively and in an assured manner together with working under pressure. In addition, I am extremely flexible, self-motivated, hard-working and truly committed to helping others while providing a high standard of service. My experience in working in various positions dealing with people, my exceptional language skills, and my hard work ethic enhances my professionalism.
• Flying over 100 countries and dealing with over 120 nationalities from all over the world (passengers and staffs)

French Teacher في Foreign Languages University
  • الجزائر - باتنة
  • يناير 2006 إلى سبتمبر 2009

• To manage and supervise the French language teaching team of Teaching Fellows and Lectors and some Teaching Fellows of other languages according to the needs of the department.
• Maintaining of up-to-date knowledge of language pedagogy and the transmission of this knowledge to other Teaching Fellows and Lectors in the team.
• Responsibility for the management of recruitment to FLC units in French language, working together with the Course Directors and the Director of Language Learning and Teaching
• Organizing regular team teaching meetings and development activities for
Teaching Fellows and Lectors of French.

• Oral and written language teaching, assessment and marking.
• Moderation of marking across French language units and for other units as appropriate
• Pastoral care of students (personal tutoring).
Preparing and checking marks for unit boards and program boards.
Development of undergraduate teaching materials for French language.
Participation in open days and in student induction as appropriate.

الخلفية التعليمية

دبلوم, l
  • في 2016 Program Certificate Talent Management from University of Dubai
  • يونيو 2016
بكالوريوس, Bachelor
  • في Foreign languages
  • يوليو 2007

Specialties & Skills

Education
Human Resources
Administrative Organization
Customer Value Management
Team Management
Customer Services
• Enthusiastic, resourceful, and adaptable. • Able to work simultaneously as a team worker and a le

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الفرنسية
اللغة الأم

التدريب و الشهادات

Safety and Security (Qatar Airways ) (الشهادة)
تاريخ الدورة:
April 2010
Mnagement and marketing (تدريب)
معهد التدريب:
ISM
تاريخ الدورة:
January 2002

الهوايات

  • Reading
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