Customers Care
Contact Center Company
Total years of experience :1 years, 1 Months
Maintain daily recordings, and log and document issues and resolutions in an electronic database for sales and executive management teams to review
-Meet daily personal/team qualitative and quantitative targets by recommending and explaining benefits of additional company services, and seizing opportunities to sell products and services whenever possible.
-Responding to customers' queries and complaints through social media official accounts via Lituim.