Division Head
Naufar Center
Total years of experience :25 years, 2 Months
• Provide focused and strategic leadership to department current and future projects, including service excellence.
• Collaborated with pharmacy and IT team to plan and execute clinical informatics project, bringing electronic medication administration record.
• Create business and operational plans for female inpatient/outpatient and male outpatient service line.
• Management of multiple units simultaneously.
• Conduct strategic plans and initiatives to advance standards of care excellence and implement model of service delivery.
• Prepare and manage budgets female nursing units.
• Manage ongoing individual nursing staff performance appraisals, development plans and professional goals for department staff.
• Participates in different task forces or committees in coordination with Medical Director.
• A to Z planning of startup department, including but not limited to furniture and medical equipment procurement, operations manuals for the units, patient flows, writing of orientation manuals for training of nursing staff, and writing of supporting policies and procedures.
• Liaise and coordinate with outside agencies to facilitate referrals to service.
• Developed of code blue team, medical emergency policies, procedures, and protocols for center.
• Provide clinical training and service development education to multidisciplinary staff members.
• Work with multidisciplinary teams to develop the model of care, clinical infrastructure, and operational model.
• Train and teach other multidisciplinary team members, clinical and non-clinical staff to promote knowledge of nursing management to enhance patient care.
• Active member in multiple committees to achieve goals and objectives of center.
Unit Head Charge Nurse, Cardiovascular Surgical Telemetry Unit
• Chair of Education Committee, roll out of education in three telemetry units and participated in nursing education/in-services, and multidisciplinary team members.
• Defined, maintained and reported CV clinical outcome data to ensure high quality patient care and enhancing accountability for value-driven processes.
• Conducted physical rounds daily on unit and patients to ensure the excellent patient care as per hospital initiative.
• Actively promoted a professional practice model of patient care that focuses on behaviors that drive quality and ensure excellence for the patient served.
• Created momentum for change by engaging the staff to apply prescriptive actions through continuous improvement and measurement of clinical outcomes based on best practice guidelines.
• Demonstrated a high degree of critical thinking, technical skill, initiative, integrity, accuracy and compassionate nursing care in an interdisciplinary practice.
• Supported and chaired on shared governance of unit and hospital board.
• Promoted service excellence in-patient care, effective interdisciplinary working relations, and supported ongoing development of clinical services through a collaborative planning process.
• Followed up on nursing care related incident reports and complaints and recommend action/changes in a timely manner.
• Managed a fast paced 65 bed emergency unit.
• Handled medical emergencies resulting from events such as strokes, cardiac arrest, car accidents, stabbings, head injuries, poison ingestion, drug overdoses, sexual assault and burns.
• Primary responder and core member of the Code, Stroke, and Emergency Response Team.
• Selected to represent on hospital committees including Medication Safety Committee, Nurse Recruitment Committee and JCAHO Readiness Taskforce.
• Provided clinical hands on support and resource to multidisciplinary ER staff.
• Assessed and stabilized patients with expedience and accuracy.
• Displayed expert clinical skills in managing the critical care of all categories of Emergency Department patients.
• Reacted effectively in emergency scenarios, demonstrating sound decision-making that helped save patient lives.
• Supervised RNs, LPNs, and CNAs and served as a preceptor/mentor to first-year nursing students and new nurse hires.
• Contributed to strategic plans and initiatives to advance standards of care excellence, improve patient outcomes and drive continuous improvement.
2008 - 2010 Banner Health Mesa, AZ
Registered Nurse, Charge, Cardiovascular Outpatient Procedures Unit
♦ Chairperson of House Shared Leadership Committee and reported directly to CNO of hospital
♦ Managed and staffed invasive and non-invasive cardiovascular services.
♦ Developed a work environment that built competency and improved patient and staff satisfaction.
♦ Mentored and precepted new nurses.
♦ Provided nursing education and support on mega codes and arterial sheath removal.
♦ Supervised patient care and direct operational and personnel
activities of the Cath Lab Recovery/ Special Procedures.
2008 - 2010 Banner Health Mesa, AZ
Registered Nurse, Telemetry and Vascular Unit
• Assisted with the preparation and implementation of patient treatment plans.
• Monitored pre-and post open heart surgery, MI screening, and peripheral vascular procedures.
• Ability to monitor patients with life-threatening conditions and titrate medications as ordered.
• Worked collaboratively with surgeons and cardiologists to achieve optimum patient care.
• Monitored temporary pacing, epidurals, and PCA pumps.
• Upheld all facility standards of effectiveness, safety, patient rights and guest relations.
• Covered relief charge of unit for management.
• Assisted in ongoing patient and staff health care education activities and programs.
• Ensured unit compliance with the standards of care as per hospital policies and procedures.
• Collaborated with nursing director to develop Magnet strategies to maximize the retention of nurses and enhance nursing career development.
Food Service Manager
• Monitored compliance with health and fire regulations regarding food preparation and serving.
• Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Scheduled staff duty roster and assigned workplace duties.
• Monitored budgets and payroll records, and review financial transactions to ensure expenditures are authorized and budgeted.
• Liaised with customers to ensure service and meal satisfaction.
• Investigated and resolved complaints regarding food quality, service, or accommodations.
• Scheduled catering services for events and negotiate details of arrangements with clients
11/2001-11/2005 Home Health Care Tempe, AZ
Certified Nursing Assistant
♦ Completed daily range of motion exercises
♦ Fulfilled personal-care tasks including assistance with basic personal hygiene, grooming, feeding, ambulation, medical monitoring, and bowel care.
♦ Specialized in quadriplegic and paraplegic patient population.
1998-2001 Arch Chemicals Mesa, AZ
Quaity Control Chemist
♦ Maintained and updated Standard Operating Procedures
♦ Communicated directly with customers to meet their demands and participated in preparation and presentation for customer audits
♦ Provided product service information to customers including distributors, associates, and marketing specialists
♦ Analyzed and tested chemical for use in etching of microchips
♦ Calibrated and maintained instruments
PROFICIENCIES
● ER Procedures ● ICU and CCU ●Ventilator care
● Care plan administration ● Meditech documentation ● Cerner Epic
● Telemetry
● PACU
● ACLS, BLS, PALS certified
● Phlebotomy
●Intravenous therapy
● Patient / Family education
Work Scholarship Obtained. MSN program in Nursing Leadership
ADN in Nursing
Chemistry with Biochemistry Emphasis
• BS in Microbiology