Director, Business Excellence / Business Development
International Recruitment Company
Total years of experience :17 years, 4 Months
(Subsidiary of Abu Sarhad Holding Group)
• Lead strategic initiatives in organization development, business excellence and development, driving organizational growth and fostering a culture of continuous improvement.
• Champion business process optimization efforts to enhance efficiency and effectiveness across all operations.
• Develop and implement business development strategies to expand market reach and drive revenue growth.
• Support BOD / CEO for IPO preparation and compliance.
• Spearheaded comprehensive organization development initiatives to enhance operational efficiency, streamline processes, and foster a culture of continuous improvement.
• Implemented strategic programs to optimize workforce productivity and engagement, learning and development, compensation & benefits, resulting in significant revenue growth.
(Subsidiary of TasHeel Holding Group)
• Pioneered initiatives in organization development and business process optimization to achieve and maintain international certifications, elevating organizational standards and customer satisfaction.
• Led cross-functional teams to develop innovative business solutions, driving operational excellence and market competitiveness.
• Led successful implementation and certification processes for COPC CX Standards, ISO 9001, ISO 27001, ISO 22301.
◆ Provided consulting services on Management, HR, Organization Development, and Change Management interventions.
◆ Successfully improved aspects of client businesses and organizations, such as productivity, management, operations, systems, and company image.
◆ Effectively and efficiently improved business operations of clients in various sectors:
- Food Service and Quick Service
- Banking and Finance
- Manpower Outsourcing
- Hospitality & Leisure (Hotel, Resort, Cinema)
- Manufacturing (Motorbike, Food, Bakeshop, Currency)
- FMCG
◆ For over 7 years, directed and managed multiple, cross functional corporate and business unit projects, programs, and departments in LCC Group which turned around various organizational metrics related to business growth, human resources, organization development and change management, training, operations, quality assurance, and supply chain.