Customer Service Officer
Kuwait Gulf Link (KGL Logistics)
مجموع سنوات الخبرة :18 years, 4 أشهر
DUTIES AND RESPONSIBILITIES:-
Job responsibilities include, but are not limited to, the following:
Basic Job Description:
* Directly reports to Warehouse Manager for progress and Shipment Order status of customers
* Monitors reports given by Warehouse Supervisor
* Maintains master records for stock inventory both Conus and Local Market Available (Infor)
* Prepares List of Drop Ids for Loading and preparation of truck details
* Coordinates with suppliers for the schedule and receiving of items.
* Performs tracking of shipment and attending to customer queries
* Prepares monthly reports for the suppliers regarding delivery notes and invoices
* System receipt and actual inspection of items prior to receiving.
* Prepares shipping documents and seal for Iraq, Jordan, and Local Shipments.
* Maintains Hold inventory for disposal in WMS system
* Organize and maintains records for Inbound and Outbound Shipments.
* Arrange and assign picking in frozen chambers and dry storage.
* Inspects frozen chambers for environmental control log.
Planning
DUTIES AND RESPONSIBILITIES:-
Job responsibilities include, but are not limited to, the following:
Basic Job Description:
* Directly reports to Project Control Manager for updates and progress
* Prepares Payment Application for the Consortium to be submitted to the Consultant and Client
* Maintains record of Payments and Cash Flow
* Prepares Monthly Progress Report and Site Information of the Project
* Review documents for submission (Transmittal and Letter Correspondence)
* Coordinates with the document controllers for the submission and receiving of transmittals and
Letters to the consultant, client, subcontractors & consortium
* Uploads and monitors document flow in the ACONEX System.
* Attend meetings with the subcontractors, consultant, & Client for Environmental Scope of the
project
DUTIES AND RESPONSIBILITIES:-
Job responsibilities include, but are not limited to, the following:
Basic Job Description:
* Directly reports to the Admin Manager for updates regarding Operations.
* Report promptly on tasks completed individually and ensures probable discrepancies are brought to the attention of the Supervisor and Manager.
* Monitors attendance daily and prepares reports to be submitted to HR Dept.
* Maintains all records of absentees of workers.
* Arranges necessary needs of worker on site and at the camp
* Addresses all concerns of worker regarding health issues
* Prepares monthly payroll for workers and staff.
* Interacts with suppliers for material invoices and performs routine follow up.
* Prepares Payments requests to be submitted to Hyundai planning Dept.
* Ensures all issues regarding bank cards and salaries are address to the concern person or Department.
* Coordinates with Supervisors and Foremen with regards to daily monitoring and ensuring timely updates to the Site Manager.
* Complete all tasks within the assigned shift timely, safely and securely.
* Performs bi monthly camp check for workers and submits report to Safety and Admin Department
* Schedules meeting with different department weekly and monthly.
* Maintains all record is up to date for monitoring.
* Prepares personal records for employees.
* Prepares Charts and Boards for monitoring.
* Coordinates with HR Main for visa expiries of workers and staffs.
* Accompanies sick workers to the hospital to seek medical attention.
* Prepares documents needed in processing visas, cancellations, bank cards and any documents needed by staffs and workers
* Ensures all equipments are working well before and after work.
* Maintains all records of absentees of workers.
* Conducts interviews for applicants and exiting employees.
* Performs site check together with the Admin Manager.
Part of an elite team in charge of monitoring over all operations, streamlining the process flow with accordance with the contractual requirements imposed by DLA (Defense Logistics Agency)
Coordinates and supports the Site Management operations.
Report promptly on tasks completed individually and ensures probable discrepancies are brought to the attention of the Supervisor and Manager.
Interacts with client representatives and subcontractors should the need arise.
Complete all tasks within the assigned shift timely, safely and securely.
Ensure the documents are compiled accurately and handed over to the Supervisor.
Ensures proper handover is given and received from other shifts.
QC/QA in Quality Management Dept. Conducts Quality checks, Surveillance, and Audits. Responsibilities are not limited to the following:
Interacts with drivers and sub contractor staff, should the need arise.
Complete all tasks within the assigned shift timely, safely and securely.
Ensure the documents are compiled accurately and handed over to the Supervisor.
Checks Inventory Reports and ensure the inventory accuracy.
Conducts and Ensure 100% Safety Checks & Monitoring within the Site.
Job responsibilities include, but are not limited to, the following:
General Responsibilities:
Documents violations through notes, sketches, measurements, photographs, and videotapes.
Gathers evidence and prepares reports on violations, complaints, and occupational accidents and fatalities.
Visits all areas of the work site, walks for long periods of time; climbs ladders to reach catwalks, platforms, and scaffolds; enters confined spaces or uses other means to observe all potentially dangerous working conditions.
Evaluates working conditions and recommends improvements in safety and health methods, practices, and procedures.
Conducts meetings with employers and employee representatives to discuss such points as the standards, cited violations, and potential hazards and to resolve disputes regarding occupational safety issues. Explains the occupational safety standards to employers and employee representatives.
Reviews accident, injury, and illness reports to detect problem areas related to employee safety.
Investigates occupational accidents and injuries to determine the cause of the accidents/injuries, and to determine violations of occupational safety standards.
Inspects and prepares reports on requests for variance to the established safety standards.
Testifies at administrative hearings (ARB) regarding violations of occupational safety
Liaise with the Security Team if a need arise.
Supports the go-green campaign by implementing its standards in all work centers.
Monitor & Stops staff without MHE licenses from driving MHE’s & reports the matter to the Supervisor
Takes charge on hearing the fire alarm by coordinating and directing all Work centers staff to evacuate as per the Fire Evacuation plan.
Conduct, Picking, Packing, Shipping & Inventory. Drives Material Handling Equipment. Processes Shipment in Small Parcel Area and Ships Thru Air Pallets, DHL, UPS, UPS SCS, & Fed Ex.
Job responsibilities include, but are not limited to, the following:
General Responsibilities: (In Warehouse)
Loading/Unloading Containers and re-palletize the newly arrived materials if necessary.
Inspect materials for damages.
Perform PPP&M for materials which require attention while receiving and shipping.
Induct received materials in the system using RF guns.
Tally the Receiving Tally Sheet to match the physical quantities on 1348.
Segregate and put away the materials in appropriate inventory locations.
Picking materials from assigned locations as per the MROs released.
Ensure Correct Picking and Sorting of materials as per DoDAACs.
To do live inventory while picking materials
Shrink-wrap and strap boxes/ materials whenever required.
Ensuring scanning of all drop IDs and updates are done before dispatching the materials.
Perform COSIS for materials while under Storage.
Report Discrepancies to Team Leader for possible corrective actions.
Arrange Tri-wall boxes for small /medium sized materials which require further consolidation at the Centralized Consolidation Point.
Ensures 100% scanning of materials at receiving dock for closing warehouse drop ids.
Weigh Triwall boxes and Bulk materials before moving to designated lines.
Check the Air-Pallet for possible dent or damages as per specification.
Cap the triwall, close drop id’s and Strap them whenever required.
Ensures 100% quality checks for the selection of air-pallet top nets and side nets.
Ensures MSL is printed for each triwall boxes or bulky materials as per guidelines.
Ensure proper placing of pallets/triwall boxes on air-pallets in accordance with gravity of pallets.
Report the Discrepancies to Quality Controller for possible corrective actions
Maintains Sales frequency and Volume within designated Areas of 3 Provinces (Cagayan Valley, Kalinga province & Apayao).
Supervises 8 routes of 1 agent, 1 helper & 1 driver per route.
Implements Sales Promotions and audits key accounts.
Ensures timely remits of sales agents
Conducts weekly & monthly reviews for sales and marketing.
Coordinates and supports Sales dealer primarily for the new products,
In Charge of monitoring new opened accounts and new outlets.
Reports regularly to the Sales manager for updates and developments
Supervises & monitors Sales of petroleum products in key government accounts.
Ensures timely delivery and quality check of products
Graduated a 5 Yr course in Engineering major in Electronics & Communication Engineering.