Software Testing Freelancer
uTest
Total years of experience :12 years, 8 Months
• Testing web and mobile apps through uTest for start-ups & global enterprises (http://www.utest.com/customers).
• Performing localization, functionality and usability testing procedures while maintaining a high success rate in bug reporting.
• Planning and creating improved marketing strategies through innovative ideas and recommendations
• Organizing and preparing weekly events to attract a larger customer base and gain a competitive advantage in a highly competitive market.
• Coordinating and managing reservations/cancellations to maintain fluidity and avoid overbooking, responding to special customer requests and/or complaints to ensure appropriate action and guarantee customer satisfaction.
• Preparing travel guide documents and designing program itineraries, leading tour groups up to 50 customers through excursions on a weekly basis and catering to all customer needs.
• Ensuring customer satisfaction by providing information about the holiday destination and responding to customer requests and/or complaints.
• Developing and establishing relationships with stakeholders through effective communication in English, Finnish and Turkish.
• Conducting market research to support the implementation of company’s overall marketing strategy, attending and representing in seminars, trade shows, and exhibitions.
• Updating and maintaining marketing database on a weekly basis by importing new data, updating records and performing necessary cross referencing.
• Assisting the marketing manager with daily administrative duties.
• Organizing meetings, preparing supporting materials such as literature packs, promotional merchandise, table plans, and maintaining minutes of meetings.
• Assisting in preparing monthly financial statements, including distributing monthly revenues and expenditure reports to departments.
• Compiling and analyzing financial information to prepare entries to accounts such as general ledger accounts, and document business transactions.
Currently pursuing MSc in International Business (Core modules: International Strategic Management, International HR Management, International Marketing Management). Official graduation date is June 2016, but aiming to finish earlier through an intensive first year study program.
Started my studies in September 2008, in Barcelona. After successfully completing all the required courses and earning 121 credit hours, I applied for an exchange program to Nichols College, USA in order to earn a Dual BBA degree. By completing a full academic year in Nichols College, I earned both a Bachelor of Business Administration degree in European University and Bachelor Science in Business Administration degree in Nichols College.
I successfully finished my high school in June 2007, with an average of 9.0/10. During high school I was the President of High School Student Board and performed the following tasks: • Organized school trips and dinners • Collected students’ feedback to find solutions on improving the school’s environment • Raised funds and reallocated the funds to different activities, to improve the school’s environment