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Firas El Dagany, Administrator

Firas El Dagany

Administrator·Sinai Blues

Egypt

Diploma, Safety diploma

Work experience

Total years of experience: 16 years, 9 months

Administrator

October 2023 - Present

Sinai Blues

Sharm el Sheikh, Egypt

October 2023 - Present

• Lead and manage daily operations, logistics, and administration for the dive center,
ensuring safe and exceptional customer experiences.
• Supervise multidisciplinary teams including instructors, counter staff, and technical
crew; oversee budgeting, scheduling, and equipment records.
• Provide client-facing scuba diving guidance and maintain strong digital presence
using Microsoft Office and social media platforms.

Company industry:
Hospitality & Accomodation

Projects & Sales Manager

January 2020 - January 2022

JANADA Electronics

Manama, Bahrain

January 2020 - January 2022

• Designed and implemented strategic business proposals aligned with market
demands and revenue goals.
• Coordinated multi-phase projects, liaising with clients, internal teams, and third
party vendors.
• Led tendering processes and prepared competitive business plans through detailed
contract and market analysis.
• Attended industry events and training programs to stay ahead of trends and
strengthen business networks.

Company industry:
General Engineering Consultancy

Operations Manager

January 2018 - December 2019

Divers’ Lodge (Hilton Resort),

Hurghada, Egypt

January 2018 - December 2019

• Oversaw all diving operations, safety compliance, and customer service delivery in
line with resort standards.
• Improved inventory, scheduling, logistics, and maintenance operations to streamline
dive center efficiency.
• Managed recruitment, payroll, training, and team performance evaluation.
• Ensured regulatory compliance and team certifications in diving safety and
emergency protocols.

Company industry:
Hospitality & Accomodation

Operations Manager

January 2016 - January 2018

Dive One Academy (Mövenpick Resort),

Sharm el Sheikh, Egypt

January 2016 - January 2018

• Directed customer engagement and coordinated diving courses, trips, and marketing
efforts.
• Managed daily administrative functions, cash flow, and social media content.
• Benchmarked local and global competitors to ensure service innovation and quality.
• Built international partnerships with travel agencies and tourism platforms.

Company industry:
Hospitality & Accomodation

Sales Engineer

January 2008 - December 2016

JANADA Electronics

Rotterdam, Netherlands

January 2008 - December 2016

• Identified and engaged potential clients, built lasting relationships, and closed high
value deals.
• Delivered technical presentations, pre-sales consultation, and product training.
• Managed complete sales cycles and post-sales support to maintain customer loyalty
and satisfaction.

Company industry:
General Engineering Consultancy

Education

Vanneau Groep & Partners

July 2014

July 2014

Diploma, Safety diploma

Netherlands

Bavarian Auto Group

June 2007

June 2007

High school or equivalent, Car Engineering

Egypt

The High Institute of Engineering

June 2002

June 2002

Bachelor's degree, Mechatronic Engineering

Egypt

Skills

MS Office tools
Expert
MS Office tools
Expert
Customer Relations
Expert
Customer Relations
Expert
Customer Focus
Expert
Customer Focus
Expert
Safety
Expert
Safety
Expert
Sales
Expert
Sales
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
SALES
Intermediate
SALES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
OPERATIONAL PERFORMANCE MANAGEMENT
Intermediate
OPERATIONAL PERFORMANCE MANAGEMENT
Intermediate
COMPUTATIONAL INTELLIGENCE
Intermediate
COMPUTATIONAL INTELLIGENCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
ACQUISITIONS
Expert
ACQUISITIONS
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
EMAIL
Expert
EMAIL
Expert
FINANCIAL MANAGEMENT
Expert
FINANCIAL MANAGEMENT
Expert
FIRST AID
Expert
FIRST AID
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
LOGISTICS
Expert
LOGISTICS
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
Customer Relations
Expert
Customer Relations
Expert
Customer Focus
Expert
Customer Focus
Expert
Safety
Expert
Safety
Expert
Sales
Expert
Sales
Expert

Languages

Arabic
Expert
English
Expert
Dutch
Beginner

Training and Certifications

Certifications
Diploma in Basic Elements of Safety
Apr 2014 - Apr 2024
Show credentials

Training
BMW Fundamentals
Bavarian Auto Group Show credentials

Hobbies

  • Scuba Diving
    Dive Master certificate