IT System Engineer
Computer World International Co. Ltd
مجموع سنوات الخبرة :7 years, 0 أشهر
Maintaining & managing physical and VM’s server in production environment.
• Worked on share folder access for end users on File server, NAS storage.
• Worked on Active Directory accounts, configuration of computers & laptops.
• Strong knowledge of network devices, connectivity methods and printing devices
• Responding to staff requests via Service Desk Manage Engine portal, JIRA ticketing tool and manage all
Assets and inventory.
• Performing system installation, configuration, administration, maintenance, and user end support in
Plant (Phase 1 & Phase 2) this includes logging, tracking, and monitoring, the collection systems
Installed in plant, local and remote workstations, and their LANs/WANs.
• Completed successfully Active directory, DNS, DHCP, Group policy migration from Win server 2008 to
Win server 2012 R2.
• Ensure all applicable technical documentation is updated and maintained as required. This includes,
System Administration Plans, Hardware Inventories.
Responsible for networking, installation and maintenance services.
• Configuration and testing of any new hardware and software.
• Travelling to client sites to help with installs, deployment, and troubleshooting.
• Worked on MS exchange server & maintaining users on office365 server.
• Installing and operating Windows desktop and server operating systems.
• Ensure computer hardware is safe & complies with health and safety legislation.
• Applying patches in accordance with company procedures.
• Implemented Spice works IT Management for inventory and knowledge base, future applications such
as ticketing, purchasing, network monitoring.
• Diagnose complex connectivity and usage issues and provide resolution in various network
configurations.
Worked as an IT Associate in Giordano Fashions Saudi Ltd- Saudi Arabia through Initial
Implements, monitors and manages the Stores POS systems/Office Systems and its updates.
• Handling & maintaining All regions in Saudi Arabia for IT Issues.
• Monitors and updates the POS machines & all IT related equipment Inventory List and prepares
reports for the IT Manager.
• Creating and modified users and groups, Creating and applying policies on a user, group and
organizational level which reduced management overhead and built security standards. Implemented
strong security mechanisms using combination of NTFS and Share permissions.
• Hardware Installation and configuration of Biometric machine, ATA, Projector and IP Cameras with
DVR.
Worked as a
Bachelor of Computer application