firthous عبد المجيد, HR Officer

firthous عبد المجيد

HR Officer

Retaj

البلد
قطر - الدوحة
التعليم
الثانوية العامة أو ما يعادلها, Arts
الخبرات
12 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 11 أشهر

HR Officer في Retaj
  • قطر
  • سبتمبر 2004 إلى يوليو 2017

recruiting, training and developing staff
making sure that staff get paid correctly and on time
pensions and benefits administration
approving job descriptions and advertisements
looking after the health, safety and welfare of all employees
organising staff training sessions and activities
monitoring staff performance and attendance
advising line managers and other employees on employment law and the employer's own employment policies and procedures
ensuring candidates have the right to work at the organisation
negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.

Customer Service في Doh
  • قطر
  • سبتمبر 2004 إلى يناير 2012

Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new
product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Answered product questions with up-to-date knowledge of sales and store promotions.
Served as the main liaison between customers, management and sales team.
Directed calls to appropriate individuals and departments.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Arts
  • في Polonnaruwa Muslim Central College
  • يناير 2001

:

Specialties & Skills

HR Policies
Customer Service
ADMINISTRACIÓN DE BENEFICIOS
CLOSING
COMMUNICATION SKILLS
CREATIVAS PARA RESOLVER PROBLEMAS
CUSTOMER RELATIONS
HUMAN RESOURCES
MARKETING
MICROSOFT WINDOWS
TELEPHONE SKILLS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس

العضويات

Paradise Sports Club
  • Adviser
  • January 1999

التدريب و الشهادات

Leadership Training (تدريب)
معهد التدريب:
IIIT
تاريخ الدورة:
February 2001
المدة:
72 ساعة

الهوايات

  • Playing musical instruments
    Reading Books Surfing Internet