سارة أمين, Client success specialist

سارة أمين

Client success specialist

Unifonic

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, computer science
الخبرات
3 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 0 أشهر

Client success specialist في Unifonic
  • المملكة العربية السعودية - الرياض
  • أبريل 2017 إلى نوفمبر 2018

Client Success Specialist
Engage clients to understand their business, perception and value there deriving from current products.
Advise the clients on best practices and benchmarks, solving problems and addressing concerns they might have.
Manage a portfolio of clients to drive greater business value and ensure our client's investment is being optimally leveraged.
Support Sales efforts to articulate client on-boarding experience and success program.
Proactively drive client adoption and look for opportunities to increase overall contract value.
Work closely with the expansion sales team as opportunities are identified.
Improve client experience & client satisfaction by helping them achieve their stated business outcomes.
Lead strategic, cross-functional initiatives such as client journeys, maturity models, voice-of-client, and product feedback.
Provide feedback to sales, product and marketing on patterns you see with clients that will allow us to more efficiently scale our business.
Build strong relationships and collaborate cross-functionally to drive market readiness, sales hand offs, clients marketing, training actions, services deployment, and effective support.

business development specialist في unifonic
  • الأردن
  • أبريل 2016 إلى أبريل 2017

Generating new clients and find ideas for them how to use the product (sms) then set a meeting with clients and sales

principal assistant في international leaders academy
  • الأردن
  • ديسمبر 2015 إلى أبريل 2016

worked for sat and ig registration, manage all Cambridge documents, and manage internal issues

الخلفية التعليمية

بكالوريوس, computer science
  • في University of Jordan
  • أغسطس 2015

computer science

Specialties & Skills

Software Engineering
Project Management
Data Analysis
Quality Assurance
Web Development
Microsoft office
communication skills
team player
quick learner
management
presentation

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

web developement (تدريب)
معهد التدريب:
golbiitel
المدة:
90 ساعة