IT Supervisor
Saudi Aramco Base Oil Company - Luberef
Total years of experience :17 years, 5 Months
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work with the IT infrastructure team. expertise includes:
- installation, improving, and troubleshooting network infrastructure (eg routers and switches).
- installation, improving, and troubleshooting security infrastructure (eg antivirus system, firewall, etc).
- running and maintaining VM environments.
- running and maintaining a Microsoft Active Directory environment.
- running and maintaining Email System (IBM Domino based).
- patch management and software distribution Microsoft SCCM.
- administrator for the Help Desk Management System.
- administrator for Manage Engine software
- administrator for Cisco Unified Communication Manager
In addition to involvement in several IT projects. this includes planing, handling budgets, defining the scope of work, and working with vendors and stakeholders.
Was responsible for the installation, maintenance, planning, and implementation of multiple IBM systems such as System X servers, Blade servers, Storage controllers, Tape library and SAN switches.
At the time I handled important accounts such as SABIC, YANBIT, YANSAB, Luberef, STC, Mobily, NCB, Bank AlJazeera and others.
Was responsible for the installation, maintenance, planning, and implementation of multiple Nortel VoIP/PBX systems such as Norstar, BCM50, BCM400 and Nortel's Call Center.
I handled many projects and major accounts, including NCB, Saudia Airlines, Ministry of Health, Tawuniya Insurance and many other customers.
Had my coop training in Saudi Electric Company in Dammam