Customer Service
24/7
Total years of experience :1 years, 11 Months
Answer calls and respond to customer requests/queries.
Answering questions related to customer accounts.
Provide authenticated customers with information.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquiries not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments
I have received scholarships, have made presentations based on Advertising field and projects for which i was awarded as the best presentaion.